43 Folders

43 Folders feed subscription icon - Shiny! Drowning in email? Try Inbox Zero to learn sane tips for dealing with high-volume email. And don’t miss the free Inbox Zero video. »

Login or register

Register for free on 43 Folders to comment on articles, post to our forum, customize your visits, and much more. Current users can login now.

Inbox Zero: Delete, delete, delete (or, "Fail faster")

This post is part of the Inbox Zero series.

Do you have a sloppy relationship with the messages in your life? Be honest. Do you tend to see every new email as a virtual hug that must be reciprocated? Do you keep emails in your inbox for weeks or months even though you know in your heart of hearts that you have no intention of ever responding to them? If so, it’s dragging you down if you ever hope to hit “zero” in this lifetime. Mentioned briefly yesterday, it bears repeating: delete, my friend. Delete, delete, delete.

The first and most workmanlike filter in your email processing scheme must involve very quickly deciding whether a given message can be deleted or archived immediately upon receipt. This, Grasshopper, is the dirtiest of dirty little secrets in the “Inbox Zero” fu book. Because once you can reduce the amount of hay in your particular stack, the needles start revealing themselves like shiny little diamonds. Kill junk, kill pseudo-junk, and then kill all the stuff you won’t ever respond to. Whatever’s left is yours to return. That’s where your actual, useful job lives.

Believe it or not, deleting fast and well is actually one of the most difficult skills to master, since it requires you to be straight with yourself starting from the moment a new message arrives. Is there an action here? Will you really respond to this email? Or, will you, more likely, just let it sit there for an hour or a day or a decade while you ruminate upon its ontological significance? Will you put it into some lame “holding” folder where notional Magick Things might transform it into something more interesting to you? Feh.

Just remember that every email you read, re-read, and re-re-re-re-re-read as it sits in that big dumb pile is actually incurring mental debt on your behalf. The interest you pay on email you’re reluctant to deal with is compounded every day and, in all likelihood, it’s what’s led you to feeling like such a useless slacker today. Maybe? Think about it.

So, seriously, if you’re not going to do anything with a message, just get it out of your sight, and make room for the actionable messages in your life. Delete it, or — if you’re a big chicken like me — archive it. In any case, remember that if this were something you really wanted to and could respond to, you would have done it the second it arrived.


Jedi trick: When this particular attitude on response and deletion moves from “interesting speculative theory” to “how you operate,” you’ll no longer have to fear and despise the delete key and what it potentially says about your slackitude. Responding may be better than deleting, but deleting is way better than first slacking for 6 months then finally, reluctantly deleting.

Concentrate on deletion as a way to thin the herd and fail faster. If the little voice says “You’re never going to answer this,” consider listening. If the little voice is wrong, respond then and there, no exceptions.


TOPICS: Email

Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.
Inbox Zero: Five sneaky email cheats | 43 Folders's picture

[...] Delete it, move on,...

[…] Delete it, move on, and don’t look back. See also: Inbox Zero: Delete, delete, delete (or, “Fail faster”) […]

The PC Doctor » Blog Archive » Coping with email's picture

[...] Delete, delete,delete (or, “Fail...

[…] Delete, delete,delete (or, “Fail faster”)  […]

blogdriverswaltz.com » Blog Archive » links for's picture

[...] Inbox Zero: Delete, delete,...

[…] Inbox Zero: Delete, delete, delete (or, “Fail faster”) | 43 Folders Words to live by: “Just remember that every email you read, re-read, and re-re-re-re-re-read as it sits in that big dumb pile is actually incurring mental debt on your behalf.” (tags: email lifesuckage) […]

Achieve-IT!'s picture

Next Chapter of Inbox Zero...

Next Chapter of Inbox Zero Added: Delete, delete, delete (or, Fail faster)…

Worth Every Penny...and you're getting it for free.'s picture

Decide RIGHT NOW... In this post,...

Decide RIGHT NOW…

In this post, Millard Mann talks about the importance of deciding RIGHT AWAY to delete a new e-mail message. If we allow a message to clutter our inbox with junk or our psyches with a vague sense of “maybe I……

Email Overloaded » How much interest do you pay on you's picture

[...] Merlin Mann is doing...

[…] Merlin Mann is doing a series on keeping your inbox level down. I like what he has to say about leaving a message in your inbox without acting on it / filing it / deleting it: Just remember that every email you read, re-read, and re-re-re-re-re-read as it sits in that big dumb pile is actually incurring mental debt on your behalf. The interest you pay on email you’re reluctant to deal with is compounded every day and, in all likelihood, it’s what’s led you to feeling like such a useless slacker today. Maybe? Think about it. […]

Fishing Among the Mangroves » Blog Archive » Bre's picture

[...] As someone with 973...

[…] As someone with 973 messages in her inbox, which doesn’t include the messages in the 20+ subfolders, I should probably read 43 Folder’s advice for achieving Inbox Zero.  […]

David Ogren's BPM Blog's picture

Inbox Zero... Merlin Mann's 43 Folders...

Inbox Zero…

Merlin Mann’s 43 Folders website has been running a series of articles recently called Inbox Zero. If you use email at work, which is probably everyone reading this, you should read these articles. My current favorites are 5 Sneaky Email……

PigPog's picture

PigPogPDA - A Moleskine Hacked...

PigPogPDA - A Moleskine Hacked into a Complete System…

See Also

nowMap - my latest simple system - a quick overview of what you’re doing now, on a single sheet.

Latest Update: Rolled the ‘numbered pages’ variation up into the main text - it worked well, probably better than using all …

StephTheGeek » The State of The Steph's picture

[...] 2) Leftovers Logic. I...

[…] 2) Leftovers Logic. I like to call it this because it’s a nice, simple example. See, I hate leftovers. But I always keep them, because there’s that small chance I might eat them. And maintaining a small chance is better than instantly admitting failure, right? Maybe. This drove it home for me when I read about the same logic as applied to email. So I get myself into this state, where I can’t focus, but instead of putting a period, making myself take a break and actually doing something else, I just sit there and putter around online, thinking that I’ll magically kick into gear. Then I get even more pissed at myself for not doing it. So, what I’m going to do now, even if it’s not the most important or urgent thing, is do something else. Cleaning, site stuff, watch a movie, return phone calls, whatever. […]

William.Blog() » Blog Archive » ClearContext Evo's picture

[...] The previous version of...

[…] The previous version of ClearContext helped by prioritizing your inbox and filing actioned emails quickly and easily, but a question still remained: How do I deal with emails that require action but haven’t been actioned yet? You have deleted the ones you don’t intend to action, haven’t you? […]

 
EXPLORE 43Folders THE GOOD STUFF

An Oblique Strategy:
Discard an axiom


STAY IN THE LOOP:

Subscribe with Google Reader

Subscribe on Netvibes

Add to Technorati Favorites

Subscribe on Pageflakes

Add RSS feed

The Podcast Feed

Inbox Zero

The original 43 Folders series looking at the skills, tools, and attitude needed to empty your email inbox — and then keep it that way. Don’t miss the free video of Merlin’s Inbox Zero presentation.

Get Started with ‘GTD’

David Allen’s popular productivity book and the system on which it’s based help turn ‘stuff’ into actions that support valuable outcomes.