I have enjoyed a very productive personal and professional life, but the book did have some great pointers that gave me improved performance after just one day. My list of action items (which I keep on my Palm) now has the added value of listing Next Actions, and the advice of using context/location cagetories like “@computer” and “@phone” and “@ (I use the last when writing email to that person, or prior to a face-to-face) makes scanning the list much faster (one quick sort on my work congeals visually on my screen). I too end up with — well, let’s call them “Klingons” — at the bottom of my list, which I throw back into my palm for a week. The suggestions above will help, but if something keeps coming up, almost without thinking about it, I go ahead and delete it. I find that such items, if important enough, will end up surfacing again, after it has transformed from an amorphous cloud in the sky to a falling knife (or falling gold coins) with obvious Next Actions. —Eric (Phoenix, AZ USA)