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A structured writting class I...
A structured writting class I took had a good suggestion re: emails that I’ll add.
When you have multiple things in an email (say a project status), write a concise summary graph followed by an index with the major items: 1) Ad Copy Delayed 2) Server Configuration Complete 3) Awaiting Client sign-off
Then use the same topics as section headers - that way a large list of readers can quickly jump to the things that interest them.