43 Folders

43 Folders feed subscription icon - Shiny! Drowning in email? Try Inbox Zero to learn sane tips for dealing with high-volume email. And don’t miss the free Inbox Zero video. »

Login or register

Register for free on 43 Folders to comment on articles, post to our forum, customize your visits, and much more. Current users can login now.

Listening is about taking time...

Teo Zilla's picture

Listening is about taking time...

Listening is about taking time and being deliberate. Success comes easily when you take a moment to remind yourself you are getting inside someone else’s point of view, to let that be important. Sounds like psychobabble, I know, but most of the skills of good listening work pretty naturally in this context. Like a good golf swing or a martial arts punch, it’s easier to think of starting the movement in the right place than to think of it as a collection of discrete steps.

This is in stark contrast to remembering people’s names.

I can forget them regardless of my desire to remember. I don’t think name-recall is only a function of listening quality. I can leave a conversation in which I learned a lot about someone, except their name. I can even recall this weeks or months later… sans name.

Remembering names is highly amenable to techniques.

I learned some power name-remembering techniques while “floating” (assigned to work randomly) on nine psychiatric hospital units — sometimes had to learn 25-30 names in a day. The best techniques I found mostly consisted of playing name games like JoAnna mentioned or those you listed above.

I seem to be a visual learner too, so I’d superimpose the face of someone else I knew with the same name. If I didn’t know another name, I’d make up a more elaborate mnemonic. For example, I’d remember your name with the mnemonic The Mage and the Motorcycle. Merlin (famous wizard) Mann (the Isle of Man TT is a crazy motorcycle race). Sounds weird, but the image of Merlin (the wizard) on a Ducati in a tight curve is hard to forget.

Tips on becoming a better listener By: Merlin Mann (33 replies) July 10, 2006 - 5:02am
  • [...] http://www.43folders.com/2006/07/10/listening/ [...] ... By: Kuier Saam in Afrikaans » Blog Archive » Ontwikk (2006-07-10 18:20)
  • Have a read of Edward... By: sits (2006-07-10 13:57)
  • I couldn't agree more with... By: Randy Weber (2006-07-10 10:57)
  • Listening is about taking time... By: Teo Zilla (2006-07-10 08:02)
  • When we finally do meet,... By: JaBbA (2006-07-10 05:28)
  • It's not too bad five... By: Merlin Mann (2006-07-10 05:32)
  • Read the last 3 chapters... By: William Henderson (2006-07-10 05:36)
  • this reminds me of a... By: marc cardwell (2006-07-10 05:37)
  • Admittedly this is only for... By: gawp (2006-07-10 05:49)
  • to remember names I mentally... By: JoAnna (2006-07-10 06:20)
  • [...] « Tips on becoming... By: Tricks for remembering names | 43 Folders (2006-07-10 06:38)
  • I'm so glad I'm not... By: Merlin Mann (2006-07-10 06:39)
  • There is only one way... By: David Burch (2006-07-10 07:52)
  • [...] 43 tipz to become... By: do u suck at listening! » ZZalgern0n (2006-07-10 19:05)
  • That nickname trick is great! ... By: web design uk (2006-07-11 00:30)
  • Specifically for remembering names, rather... By: Ellis (2006-07-11 01:13)
  • My problem isn't with forgetting... By: Wayland (2006-07-11 01:46)
  • Merlin, your problem is that... By: airship (2006-07-11 02:51)
  • It also helps to turn... By: spudart (2006-07-11 04:27)
  • [...] I am totally convinced... By: [tweblog.com] - Toby Getsch » Blog Archive » Exp (2006-07-11 06:25)
  • I love the nickname trick!... By: cibbuano (2006-07-11 12:07)
  • One rule of thumb that... By: candice kim (2006-07-11 12:10)
  • Finally...I mean finally I have... By: Spencer Mains (2006-07-11 13:56)
  • Join a CONTACT Telephone Helpline.... By: Quyen (2006-07-11 16:23)
  • Oh, how I wish more... By: Yas (2006-07-12 12:16)
  • I sometimes beat up on... By: Brian Ward (2006-07-12 13:32)
  • One of my tips for... By: Tony Williams (2006-07-12 15:10)
  • [...] I’m a big fan... By: Become a better listener - davecentral Planet David Central (2006-07-12 21:16)
  • Interviews are a kind of... By: Matthew Stibbe (Bad Language) (2006-07-13 00:27)
  • [...] Tips on becoming a... By: links for 2006-07-15 | BiZwiKi.CN - ?? PK ?? (2006-07-14 13:33)
  • How to Get Ahead -... By: Amy VanDonsel .com (2006-07-16 12:28)
  • [...] Tips on becoming a... By: AbstractionLayer » Tips on becoming a better listener (2006-07-17 00:36)
  • [...] Tips on becoming a... By: Counterjumper » Blog Roundup (2006-07-17 08:59)
  •  
    EXPLORE 43Folders THE GOOD STUFF

    An Oblique Strategy:
    Discard an axiom


    STAY IN THE LOOP:

    Subscribe with Google Reader

    Subscribe on Netvibes

    Add to Technorati Favorites

    Subscribe on Pageflakes

    Add RSS feed

    The Podcast Feed

    Inbox Zero

    The original 43 Folders series looking at the skills, tools, and attitude needed to empty your email inbox — and then keep it that way. Don’t miss the free video of Merlin’s Inbox Zero presentation.

    Get Started with ‘GTD’

    David Allen’s popular productivity book and the system on which it’s based help turn ‘stuff’ into actions that support valuable outcomes.