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The de facto standard that...
The de facto standard that seems to exist in my little corner of the world is that if it’s time-critical, you ring, if it’s not, you email. And if it’s something that requires a more back-and-forth, collaborative type interaction it gets taken to IM.
Email (still?) seems to be sufficiently “heavy” that the five-minute response is not an expectation.
Of course there are always those damn extroverts who insist on ringing about everything, but one tries to make allowances for their tragic psychological condition.