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Hmm...interestingVox Pop: Patterns for email as work conversation? By: Merlin Mann (16 replies) March 12, 2008 - 6:10am
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Hmm...interesting
So, maybe it’s possible that the preference for email over other means of communication is handy specifically because it provides a buffer? Hadn’t thought of it that way.
I wonder if folks here can share more specifics on how their work culture helps people know when to escalate beyond email? Is there a role for coordinators, managers, or leads to intervene on long threads? Or do these things tend to just find their own level?