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I think both sides are right...
Not that it matters to anyone, but I’m going to have to side with both on this one. While I agree with Merlin that calling the doctor to fix the fact that I feel sick after gorging myself is badly missing the real issue, I also know that if a professional organizer can help someone with “re-aligning their beliefs about keeping stuff”, than it’s a good call to make.
It all depends on what they do. If a pro/org only takes crap out and makes it look neat, than you’re basically a maid for hire. However, if you help people address the fear that’s at the root of hanging on to every last piece of paper they come across, than it’s a service that puts you in the realm of Tony Robbins.
Just my “$.02”