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'Issue Tracking' and GTD help required.
cnf | Apr 4 2007
I started geting into GTD a while back, and it has been fun :) I am however having trouble managing part of my workload...
My job consists in part of 3rd tier support for a telecom company. We have an internal issue tracker for this purpose. What I am finding hard is integrating these issues into my GTD system. Right now I have a lot of "NIT#1234 [Customer trigram]" in my kinkless GTD, and this just doesn't work right...
Anyone here in customer support, and if so how do you integrate it into your GTD system?
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