43 Folders

Insanely great.

“Your time is limited, so don’t waste it living someone else’s life.” Thanks, Steve.

”What’s 43 Folders?”
43Folders.com is Merlin Mann’s website about finding the time and attention to do your best creative work.

'Issue Tracking' and GTD help required.

Hi,

I started geting into GTD a while back, and it has been fun :) I am however having trouble managing part of my workload...

My job consists in part of 3rd tier support for a telecom company. We have an internal issue tracker for this purpose. What I am finding hard is integrating these issues into my GTD system. Right now I have a lot of "NIT#1234 [Customer trigram]" in my kinkless GTD, and this just doesn't work right...

Anyone here in customer support, and if so how do you integrate it into your GTD system?

Frank

 
EXPLORE 43Folders THE GOOD STUFF

An Oblique Strategy:
Honor thy error as a hidden intention


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