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Chronic Procrastination and the Cost of the "Ding!"
Merlin Mann | Jul 21 2008
Guadian UK: Hi-tech is turning us all into time-wasters (via Rich Siegel) A few weeks ago, I pointed you to a startling stat in the New York Times stating that 28% of the average worker’s day gets blown on unnecessary interruptions — helping contribute to a crisis that a company like Intel now considers a $1 billion per year problem. From yesterday’s Guardian comes more numbers on the growing cost of distraction:
Of course, as the Inbox Zero guy, I think a real eye-opener sneaks in with this passing note about the cost of all those noisy email notifications you created:
Although the headline wants to point the blame squarely at “hi-tech,” the last graf talks about your brain’s own role in how that nasty new technology is allowed to be abused:
Do yourself (and your company) a favor this morning: try just briefly shutting off the “Ding!” and give yourself authority to schedule your next email dash. Just for one morning, see if you can’t get a bit more actual work done if you’re not mentally scanning for sabre-tooths. 10 Comments
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Perhaps I'm not part of this culture, but...Submitted by grant on July 21, 2008 - 10:01am.
Can someone give me one good reason why one should have any email notification at all? I’ve never, ever understood what the point was. It’s there, it’s not going anywhere. If I’m expecting something, I can check. Why, why, why do otherwise?? »
Re: Perhaps I'm not part of this culture, but...Submitted by Merlin Mann on July 21, 2008 - 10:05am.
A lot of people tell me they have to remain available at all times because of the sort of work they do — that they couldn’t shut off email notifications any more than they could stay at home or come to work naked. “That’s my job to be available,” they say. I hope that’s a fair presentation of that point of view — I’d encourage folks to share their own thoughts in their own words, of course. »
"availability" as a jobSubmitted by fuzzybunny88 on July 21, 2008 - 12:22pm.
I hear people say that kind of rationalization all the time as well. I always wonder how I can get a gig like that - or do they have to do something besides being available? »
I’d say that is a fare summation.Submitted by hendryx on July 22, 2008 - 1:31am.
I’d say that is a fare summation of the view point. I work in that environment myself. It was decided that the primary way of reporting any IT issue where I work would be to email me directly - so I need to keep an eye on my email to know when I need to get up and go and fix something. In truth however most of the problems emailed to me are requests for advice or tasks that once I read the email I wont get started on for until the next day anyhow. Personally I make sure that all audio notifications (including email) are turned off other than for my calender. Then if my computer makes a nose I know I need to be dropping everything and go do something. As for people emailing me there IT problems. I can look at the unread mail count on my mail.app icon whenever I take a quick stretch and just check that there isn’t a huge amount of email waiting for me. I also do the inbox-zero, but only allow myself to read the email if the number of unread email is getting very high (often indicating that there is a big issue that needs me to drop what I’m doing), or after I’ve finished one task and before I start the next. »
I'd like to commentSubmitted by cbowler on July 21, 2008 - 11:36am.
… but I couldn’t pay attention long enough to read the entire post. »
Guess it's time to turn off Outlook Email notificationSubmitted by Aaron Stannard on July 21, 2008 - 11:49am.
After reading this I think it’s time for me to turn off my incoming email notification in Outlook 2007. I wonder how I do that again… »
That’s something that hasSubmitted by smbrannan on July 21, 2008 - 6:14pm.
That’s something that has stumped our IT department so far…. »
Notification FilteringSubmitted by rossmcf on July 21, 2008 - 12:28pm.
My little way round the notification issue is to have mail run a notification script if it’s High Priority, or if the sender is in my “Waiting On” Address Book group. That way, I don’t have to keep checking, nor am I distracted by unnecessary dings. »
Work in silenceSubmitted by hhugel on July 21, 2008 - 1:31pm.
I have always muted my computer while at work. Between the IM client, e-mail notification, and the tools I use making such a racket I found I was getting a lot less done. I check my e-mail twice an hour now and carry a cell phone incase of emergencies. The phone is set up with ring tones and pics of the people who I may need to speak to (like my boss, etc) which has worked out well. »
Re: Chronic Procrastination and the Cost of the "Ding!"Submitted by Mashedspud on July 30, 2008 - 10:50pm.
This article is confusing. Is the loss of productivity due to people procrastinating (deciding to do something later instead of now) or distractions that effect their ability to concentrate on the task at hand? These are two separate issues that can’t be answered together. Mashedspud Green lasers rulz »
About Merlin MannBio Merlin Mann is an independent writer, speaker, and broadcaster. He’s best known for being the guy who started the website you’re reading right now. He lives in San Francisco, does lots of public speaking, and helps make cool things like You Look Nice Today. Also? He looks like this, answers questions, and has something like a life. Merlin’s favorite thing he’s written recently is a short essay called, “Better.” |
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