43 Folders

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43Folders.com is Merlin Mann’s website about finding the time and attention to do your best creative work.

My email diet

GmaillikeI love using Gmail, but until it works with my über IMAP acount, I wouldn’t seriously consider switching over.

Still, Gmail’s made me see the value of having very few actual folders for storing new and archived mail. It makes it much easier to track and organize your mail on the fly, plus Google’s search and labeling tools let you confidently shunt items out of your inbox constantly without fear of having stuff disappear. So I decided to try a little experiment.

I took all the messages I had in almost 50 nested IMAP directories (what can I say: I grew up on Eudora) and threw them into a single new “archive”? folder. So far, it’s working great. Here’s my flow:

  1. Mail arrives in the “Inbox”?
    • I read each message
    • If it needs only a fast response, I bang it out
    • If it doesn’t need a response, I just keep on moving
    • If it needs a more detailed response or a followup, I flag it (like a star in Gmail), and capture any associated TODOs in my big txt list
  2. I process the inbox
    • flagged messages go into “@flag”? to be monitored for followup
    • read but unflagged messages get dragged into “archive”?
  3. I then return to the “@flag”? box throughout the day to complete hot items or unflag and move expired ones to “archive.”?

It’s simple, super-fast, and keeps my inbox what it should be—a bare receptacle for holding unprocessed stuff.

It also really simplifies the multiple mailbox selections needed to show threads correctly. Instead of having to grab all those nested folders, I just need to select three or four now.

The two things that are not very Gmail-like about this, of course, are the search quality (come on, Spotlight!) and the missing neato labeling (I never thought I’d actually miss Entourage).

So we’ll see how well this ages and scales over time, but so far it seems like a go.

How do you process your mail? Any killer tips?


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Ambar's picture

I do much as you're...

I do much as you’re doing now, but I split the archive folder up by years — this keeps performance from getting too ugly. Right now, for example, everything’s going into “2004 Archive”.

I never understood why I would need 50 zillion email folders once I had a decent way to search my email.

Mark Hurst's picture

I wrote an e-mail management...

I wrote an e-mail management report a couple of years ago, detailing my system -

http://www.goodexperience.com/reports/e-mail/email-report-goodexperience.pdf

Josh's picture

I've tried this, but I...

I’ve tried this, but I still find it useful to sort email by project so that I can see all of a project’s email at a glance. I have a relatively low email volume, and so all of my email goes into a project folder or an archive, or, if it needs to be dealt with in the next week, an ‘~ Action’ folder or a ‘~ Read + Review’ folder for longer messages. Works for me!

Jake's picture

Hmmmm... Thunderbird lets you flag...

Hmmmm… Thunderbird lets you flag and label, but it ony allows 5 different labels. That’s probably a bit too macro to be super-useful…

Kevin's picture

For searching in Outlook I...

For searching in Outlook I use a great, free tool called Lookout. It does a much better job of searching old mail than Outlook alone and it searches all of Outlook including the Contacts and Calendar. Get it here http://www.lookoutsoft.com/Lookout/

Wilson's picture

I ran across Mark's e-mail...

I ran across Mark’s e-mail method earlier this year and it’s served me well ever since. And with Mail.appetizer (http://www.bronsonbeta.com/mailappetizer/) on-screen notifications of incoming e-mail, I can quickly filter e-mail that I could get rid of in 5 minutes or less. As a side benefit, I’ve discovered that people tend to freak out (in a good way) if you respond to their e-mail in less than 5 minutes. Never underestimate the power of an empty inbox.

Jonathan Peterson's picture

The best way to handle...

The best way to handle email is the old fashioned way (which I must admit I no longer do). In a unix shell all emails were separate text files in an in-box directory, this easily lends itself to small shell scripts to search, organize and otherwise manage email.

The rise of HTML email and GUI mail clients has pretty much made this impossible, though in time with filters, X, copernic and other search tools, we’re getting close to what we had before. At the end of the day though, I’d MUCH rather have my email exist in a human readable text format than some monolithic proprietary binary thing.

veen's picture

I use basically the same...

I use basically the same method, but it’s not working for me. The problem is the tiny detail of what you call your ‘@flag’ folder. With the volume of email I get, and the number of them that qualify as a To Do Item, I end up with a 200-email folder, with stuff at the bottom that gets consistently neglected. Well, I can’t have that! So I stop using that folder and leave the important To Do Items in my inbox, which currently stands at 768 items waiting for my attention, plus today’s new mail.

At some point, the principles of GTD can only be achieved with an assistant. I think I’ll outsource my inbox to Bangalor.

Derek's picture

Man, I would really love...

Man, I would really love to use Yahoo like this. They just bought Oddpost, so hopefully that will be a boost. Any advice on using Yahoo to utilize the principles of GTD? I just can’t pull myself away to another app. Am I therefore DOOMED!?

David Phillips's picture

When I send something to...

When I send something to archive I typically edit it for conciseness and add keywords and phrases to make it easier to find later.

A correspondent may not use the same terms I would choose, or they may abbreviate or otherwise leave out helpful information, so I add it myself.

When I originate a message that has lasting value (to me) I send a BCC to my archive. (Instead of relying on my Sent folder and letting it grow huge.)

About Merlin Mann

Merlin Mann's picture

Bio

Merlin Mann is an independent writer, speaker, and broadcaster. He’s best known for being the guy who started the website you’re reading right now. He lives in San Francisco, does lots of public speaking, and helps make cool things like You Look Nice Today. Also? He looks like this, answers questions, and has something like a life.

Merlin’s favorite thing he’s written recently is a short essay called, “Better.”

 
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Inbox Zero

The original 43 Folders series looking at the skills, tools, and attitude needed to empty your email inbox — and then keep it that way. Don’t miss the free video of Merlin’s Inbox Zero presentation.

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