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Michael Hyatt: Great trick for tracking delegated emails

Working Smart: Automated Email Follow-up

I’ve mentioned before the value of not abdicating responsibility for items you’re waiting on from others. Here, Michael Hyatt posts a great tip for making sure that tasks you’ve delegated via email stay on your radar screen. Basically you BCC these items to yourself and run a mail rule to shunt your reminder into the correct folder.

Now, whenever you want to track an assignment that you are delegating via e-mail, just enter your “waitingfor” e-mail address in the BCC field. (Since most e-mail software packages sport an auto-fill feature, you can generally do this with a few keystrokes.) Now, send your e-mail. If everything is set up correctly, your e-mail will go out from your main account and you will receive back an e-mail from your new “waitingfor” account. Your email rule will automatically file it in your “Waiting For” folder.

Very clever idea. And I’m thinking that with a bit of AppleScript fu, it would be easy for an Entourage rule to not only move the item to the waiting folder, but to also automagically generate a “Flag for Follow-up” Task for a week or so later under your “Waiting” category. Who’s up for a little Lazy Web, huh?

Also, unless I’m mistaken, you don’t actually need a second email account to do the “YOURNAME+anything@example.com” trick. Just use your regular old email address, in the format described; I believe most (if not all) email servers ignore anything between the “+” and the “@”. Update 2005-09-15 11:55:59: I was incorrect; you do need a second email account. Lo siento.

[via Lifehacker]


16 Comments

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Brian's picture

Here's a place where Lotus...

Here’s a place where Lotus Notes doesn’t completely suck.

It has a “send and file” button, which gives you a chance to put your sent message into your waiting_for folder. It’s nice that it’s the sent message, and not a received one, since Notes visually distinguishes the two in the view.

Mark Grimes's picture

Or if you are using...

Or if you are using Mail.app you can use MailTags and Mail Act On. Both of which have specific features for both setting due dates on email (as well as project categorization) and through Mail Act On you can set up a rule to defer your due date till whenever and at that time it will pop up in a smart mailbox as a reminder.

I’m positive (without looking) that these Mail.app plug-ins have been covered here before as they are ESSENTIAL to Mail.app based GTD… but nevertheless, nothing needs to be done like bcc/applescript-fu in order to accomplish this.

Scott Morrison's picture

If you excuse the comment...

If you excuse the comment from the developer, something you may be interested in is MailTags for Apple’s Mail.app for OS X 10.4.

MailTags allows you to tag messages with projects, priorities, due dates and notes. These can be search through spotlight and in Smart Mailboxes.

In upcoming Version 1.1, you will also be able to tag multiple keywords, list gmail like conversations, tag outgoing messages, search for tags on the fly and more.

http://www.indev.ca/MailTags.html for more info. http://www.indev.ca/smorr for the developer blog.

Bryan Villarin's picture

Thanks for passing this tip...

Thanks for passing this tip along here, Merlin! :)

Can anyone verify that email servers ignore the text string between “+” and “@” but will still pass it along in the headers?

Robert 'Groby' Blum's picture

I can verify that the...

I can verify that the ‘+’/’@’ thing does NOT work for MS Exchange and any e-mail address at .Mac. (Or gmx.net, but that’s probably not quite that popular)

Based on the fact that the current sample is 3 negatives out of 3, I’d say it probably doesn’t work…

Thanks for pointing out MailTags, though!

Bryan Villarin's picture

Thanks Robert. I tested it...

Thanks Robert. I tested it with my site (hosted at Potent Products) - no joy. I can at least use it for Gmail.

Robert 'Groby' Blum's picture

Of course, if your application...

Of course, if your application supports adding arbitrary headers, you could always add ‘X-Mailhack-Tagging:Waitingfor’ or somesuch….

(Does Mail.App do it? They force me to leave my Powerbook at the door at my current workplace…)

Merlin Mann's picture

My bad, and I'll bet...

My bad, and I’ll bet I know why—I’m testing on a server with a catch-all in place. WANH-wanh.

Gmail it is.

Michael Hyatt's picture

Yea, I tried it the...

Yea, I tried it the + idea in the e-mail address. I can confirm that it doesn’t work on an exchange server. Bummer. This would have been an even simpler solution.

nerkles's picture

The +whatever@ trick doesn't work...

The +whatever@ trick doesn’t work if you BCC yourself, because your mail client can’t see what address was BCC’d.

I figured out a fairly painless workaround that doesn’t involve setting up a separate account:

Matt Grommes's picture

Using a + in your...

Using a + in your email is a setting in the email server software. I know nothing about Exchange but that should be something you (or the sysadmin) could implement. It’s a standard thing, it’s just not default on a lot of servers.

Somebody should lobby gmail to do the right thing and allow the +, it’s a great way of tracking spam (put email+site@domain.com as your email, track if you get spam to that address). No muss, no fuss.

Chris Hobbs's picture

Similar to the Notes feature...

Similar to the Notes feature described above, I just learned of a Thunderbird extension allows for storing outbound messages on the fly as well (linked, btw, through the e-mail article Merlin blogged about later in the day). It allows you to file a copy in any folder you’d like and even has different settings for new mail and replies/forwards. Pretty snazzy!

Mathias's picture

Gmail does allow it, and...

Gmail does allow it, and you can filter according to the stuff after + and before @.

Mathias

Jesro Christoffer Cena's picture

You actually don't need a...

You actually don’t need a second e-mail account. Just use an alias to your existing address. Most business accounts are supplied with a handful of aliases. Or if you’re your own boss, create an alias to use as a BCC address.

Gil Friend's picture

I just put "REQ:" (for...

I just put “REQ:” (for “request”) at the head of the subject line, and have Eudora filters drop a copy of any such outgoing email into my “pending requests” folder. Doesn’t need extra addresses, etc. :-) Doesn’t give me MailActOn either (which sounds cool) :-(

Evan "JabberWokky" E.'s picture

QMail servers use the +...

QMail servers use the + trick. A long long time ago (25 years or so) you could also use % (it was an escape to feed internet email into older, preinternet mail systems). Adelphia doesn’t even allow addresses with a % in them to go out.

Postfix out of the box and Gmail don’t support “+”, although the admin can turn it on for Postfix (or so I’ve read in a quick Google check). I think Exim can support it, but I don’t know if, like QMail, it supports it by default.

 
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