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Dealing with Inquiries

I am working on implementing GTD but one type of inbox item keeps holding me up.

I am a photographer so a regulary (i.e.) daily inbox item I receive are inquiries. Either by phone or most often by email. Calling these inquiries (prospects) typically takes more than just 2 min so then it becomes an action. The problem is how to do that.

I could put

Call john smith

However, since I don't actually know this person I have to go through all my inquiries (I get several a day) and find this person.

I've tried

"call inquiries'

but that really is more than one action

Here is what a typical inquiry looks like that is sent to me when someone requests information from my website.

Full Name: Munirah Abdullabhoy
Phone Number: 908-517-9143
Email Address: munirah_na@hotmail.com
Service: Wedding
Additional Info: June 3rd 2007 in Eagle, ID

Often the person inquiring won't actually give me the additional info

Any ideas?

SteveC's picture

What I'd do is treat...

What I'd do is treat each enquiry as a (possibly very small) project. I'd also have a checklist (because I'm into them at the moment, but also because it's the sort of 'every one is exactly the same but they're all different' task that I find checklists suit well).

So I'd have something like...

Date of enquiry:
Full Name:
Phone Number:
Email Address:
Service:
Additional Info:

At work, I'd probably have a link on the desk top (if I got a lot of them).
At home...

...I think I'll go and draft one NOW for the band I work with. :D

Steve

 
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