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DHH on iPhone 2.0's Glitches

iPhone 2.0: The glory wore off in wash - (37signals)

[via DF]

While acknowledging the complexity of Apple’s ambitious launch, David Heinemeier Hansson says iPhone 2.0 wasn’t ready for prime time on a number of levels.

Combined, it’s a rather big disappointment. I’m surprised just how much impact the small griefs have when they add up to a lack of confidence in the system. It’s a great example of the cumulative effects of problems. They have an exponential damage on the experience. […]

It feels a little like Apple got swept up in knocking down every single detraction point from 1.0 that they lost sight of what everyone loved about the first version. Yes, it got cheaper (not really), faster (some times), installable apps, and GPS, but it lost a bit of Apple soul in the process.

David also has a laundry list of complaints on stability and performance. I went through his items and ticked off each of the ones I’ve also noticed (with a 01-10 for how big a problem it’s been for me):

  • [ 0^ ] “Annoying delays all over the place.” [MDM: Kinda. I guess that's how I'd describe it.]
  • [ – ] “Changing to the SMS view can take more than 10 seconds at times.” [MDM: Mmm. I haven't seen this. But then I hate SMS and avoid it like the plague.]
  • [ – ] “Transitions between apps are being dropped entirely or cut short (the latter looks like a UI stutter).” [MDM: Nope.]
  • [ – ] “It some times requires 3 clicks on the fast-forward button in iTunes to get a response.” [MDM: Nope.]
  • [ 07 ] “The screen will freeze for 4-5 seconds not accepting any input, then replay ALL your feverous tapping when it finally returns.” [MDM: Oh yeah. Feels like a page out.]
  • [ 09 ] “Some times the keyboard will not keep up with your input (and I’m not that fast of a typer).” [MDM: I'm a *really* slow typer and I get this almost nonstop]
  • [ 07 ] “I’ve had applications crash numerous times.” [MDM: Poof. Multiples a day.]
  • [ 10 ] “The entire phone has crashed twice.” [MDM: Closer to a half-dozen times for me.]
  • [ 02 ] “Restarting the phone kinda helps some of these problems, but not for long and it feels so dirty and Windows-like to do.” [MDM: I guess. More opinion than observation.]

I’ll also add a few of my own:

  • Wildly-varying response errors. Similar to the screen freeze I guess, I’m getting substantial lag time – especially between ending a drag gesture and having the thing I was trying to change register the movement. I’m constantly selecting the “wrong” thing for example. Over and over.
  • The crazy-long Backup time in iTunes. Wow. Can I request a lot fewer of those?
  • Apps I’ve removed from the phone mysteriously reappear after the next sync
  • Hangs. Huge, old-school, everything freezes, hold all the buttons and wait til restart hangs.

Hm. I hadn’t really thought about all these at once, but, yeah. That’s a big bunch of broken. Let’s hope an update is out soon that addresses some of these.

jeffwhitfield's picture

Wouldn't go that far

I wouldn’t go so far as to say that the iPhone/iTouch 2.0 software is like Windows ME. Reason is that, unlike Windows ME, Apple will fix it. They’re banking on the success of this phone and are very serious about making sure that the users of these phones are happy. If you’re not happy about the performance then be patient. I honestly believe that future firmware updates will offer a dramatic improvement.

In the meantime, yeah, it can crash here and there, plus some of the apps from the app store can make it hang up pretty good. I did have to do a full blown restore after my phone wouldn’t start after a crash. Your mileage may vary but, for me, most of the time it works and it works well. Yes, I’ve had problems but I’m patient, plus the alternative is worse in my opinion.

I’ve used Treos before and, believe me, I’ll gladly take a iPhone running the semi-buggy 2.0 software than to have to put up with a Treo running Windows Mobile. You’ll have to pull my iPhone away from my cold, dead fingers before you can convince me to use one of those crap phones again.

So, no, this isn’t Windows ME in the form of an iPhone. It’s just a sign that not everything went as smoothly as Apple would have liked. Besides, why does every buggy software release always have to be compared to Windows ME? Man…Microsoft sure laid down a gauntlet with that one! LOL!

 
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