43 Folders

43 Folders feed subscription icon - Shiny!Time, Attention, and Creative Work. After 4 years and a lot of productivity pr0n, we’re shifting gears. Re-learn how to use 43 Folders. Then back to work. [»]

”What’s 43 Folders?”
43Folders.com is Merlin Mann’s website about finding the time and attention to do your best creative work.

DHH on iPhone 2.0's Glitches

iPhone 2.0: The glory wore off in wash - (37signals)

[via DF]

While acknowledging the complexity of Apple’s ambitious launch, David Heinemeier Hansson says iPhone 2.0 wasn’t ready for prime time on a number of levels.

Combined, it’s a rather big disappointment. I’m surprised just how much impact the small griefs have when they add up to a lack of confidence in the system. It’s a great example of the cumulative effects of problems. They have an exponential damage on the experience. […]

It feels a little like Apple got swept up in knocking down every single detraction point from 1.0 that they lost sight of what everyone loved about the first version. Yes, it got cheaper (not really), faster (some times), installable apps, and GPS, but it lost a bit of Apple soul in the process.

David also has a laundry list of complaints on stability and performance. I went through his items and ticked off each of the ones I’ve also noticed (with a 01-10 for how big a problem it’s been for me):

  • [ 0^ ] “Annoying delays all over the place.” [MDM: Kinda. I guess that's how I'd describe it.]
  • [ — ] “Changing to the SMS view can take more than 10 seconds at times.” [MDM: Mmm. I haven't seen this. But then I hate SMS and avoid it like the plague.]
  • [ — ] “Transitions between apps are being dropped entirely or cut short (the latter looks like a UI stutter).” [MDM: Nope.]
  • [ — ] “It some times requires 3 clicks on the fast-forward button in iTunes to get a response.” [MDM: Nope.]
  • [ 07 ] “The screen will freeze for 4-5 seconds not accepting any input, then replay ALL your feverous tapping when it finally returns.” [MDM: Oh yeah. Feels like a page out.]
  • [ 09 ] “Some times the keyboard will not keep up with your input (and I’m not that fast of a typer).” [MDM: I'm a *really* slow typer and I get this almost nonstop]
  • [ 07 ] “I’ve had applications crash numerous times.” [MDM: Poof. Multiples a day.]
  • [ 10 ] “The entire phone has crashed twice.” [MDM: Closer to a half-dozen times for me.]
  • [ 02 ] “Restarting the phone kinda helps some of these problems, but not for long and it feels so dirty and Windows-like to do.” [MDM: I guess. More opinion than observation.]

I’ll also add a few of my own:

  • Wildly-varying response errors. Similar to the screen freeze I guess, I’m getting substantial lag time — especially between ending a drag gesture and having the thing I was trying to change register the movement. I’m constantly selecting the “wrong” thing for example. Over and over.
  • The crazy-long Backup time in iTunes. Wow. Can I request a lot fewer of those?
  • Apps I’ve removed from the phone mysteriously reappear after the next sync
  • Hangs. Huge, old-school, everything freezes, hold all the buttons and wait til restart hangs.

Hm. I hadn’t really thought about all these at once, but, yeah. That’s a big bunch of broken. Let’s hope an update is out soon that addresses some of these.


Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.
Chike's picture

I’ve experienced most of

I’ve experienced most of these; by far the most annoying are the absurdly long “backup” syncs and the sloooooooow text input.

As for the apps mysteriously reappearing on your phone — have you deleted them from iTunes?

It doesn’t strike me as very Apple-like, but in order to delete an app off the device, you have to remove it from the iPhone and also from within iTunes (under Library > Apps).

Otherwise, it will just be reinstalled the next time you sync.

Tim's picture

iTunes definitely not finished on the app syncing

The thing is if you remove an app from your iPhone, it will be added again when you sync it because, well, it’s on iTunes and not the iPhone, and both need to be synchronized, right?

If you remove it from iTunes, it will be added back from your iPhone because, well, it’s on the iPhone and not iTunes, and both need to be synchronized, right?

Which means, you have to remove it on each separately… I’m waiting for the iTunes update that has to come just for that.

That and these crazy-long backup sessions that happen every time! Why?!?

dan90266's picture

You need to change the App Sync Option

Shouldn’t you switch to the “sync selected applications” option on the iPhone’s Applications tab, so you can leave them in iTunes should you decide to re-run them?

jethoman's picture

one solution to the long backups

my ipod touch was taking about 20 mins to backup. I took off all the apps and tried to sync and it worked much faster. That is obviously not a fix, more of a work around. I added back my sudoku, vnc, and remote. Still working well. Apple will be releasing an update soon, I hope this is very un-apple like.

AquaMethod's picture

Contact sluggishness

I’ve noticed a lot of these too, but I’m surprised that the ridiculously-slow Contacts app wasn’t mentioned. Once I tap “Contacts” either on the home screen or in the phone app, it takes about ten seconds before I can do anything. I am using the MobileMe “push,” so there might be a correlation there, but…I only have around fifty contacts. iPhone 1.x Contacts.app wasn’t nearly that slow.

The re-appearing apps seem to be poor design in the way the iPhone is synced: iTunes installs all of the apps that are checked under the Applications tab of the iPhone page in iTunes. If you delete an app on your phone, it’s not unchecked from iTunes on your next sync, so it’s reinstalled during that sync.

But at least we can have OmniFocus in our Dock! Makes it all worth it to me.

CuriousG's picture

+1 on Contact lag

I had already uploaded some apps before I noticed the new contact app. It was so sluggish I assumed it was some crappy 3rd party software and looked at deleting it. It was only when I noticed that the little x delete button didn’t show up that I figured out that it was from Apple.

Now that I’m having more luck synching OmniFocus after a lot of fiddling, it definitely is worth having. It is becoming the app I dreamed of before 2.0 came out.

shaug's picture

The most egregious problem of all

…that I haven’t seen discussed more widely is the phone erroneously wiping out an apps data.

I don’t know what causes the problem, but it’s happening to many people. It happened to me, and it doesn’t seem to be limited to any particular app. Ken Case of OmniGroup even twittered about it:

http://twitter.com/kcase/statuses/864815730

Thankfully this has only happened to me with game apps, and not with more valuable data like in OmniFocus. I had all of my game data in MotionX Poker wiped. I was playing the game, closed out of it, opened Twitterific, which resulted in a full machine crash. After rebooting, going back into MXP showed that I was basically starting the game afresh. Super annoying.

It’s to the point where I’m actually afraid to use the iPhone, for fear of actually losing anything more valuable.

Not good.

AquaMethod's picture

Whoa

I knew that there was (and experienced) a bug with updating apps and losing data, but I hadn’t heard about straight-up data loss from just a crash. That’s pretty bad; at least you can sync OmniFocus data to back it up, but that’s still an unacceptable bug.

kirk's picture

keyboard lag

I’ve noticed that turning off the keyboard clicking sound seems to speed up the keyboard. It can still be slow, but the worst lagginess is significantly reduced.

bensmith's picture

Oh, Come on Guys!

So, I will grant you there are some problems with the 2.0 software that Apple can solve: In there own apps. But the problems with speed, or glitchy 3rd party apps is hardly their issue.

Let me backup. The iPhone/iPod Touch (the device) has 128MB of RAM. Part of this goes to the system, part of this goes to a fake virtual memory block (that’s right boys and girls there is no virtual memory on the device). All told you are looking at about 70MB to play with as a developer. This goes down if the user then tries to play music while using your app. If the device runs out of RAM, it kills the app or in some cases reboots. There is a memory warning system that tries to free up memory by deallocating objects when it is critically low, which is why you sometimes see periods of slowness or stalls.

While the device is running OS X, it is NOT a desktop. But the majority of iPhone developers are desktop programmers. The majority of whom I think really understand this distinction. But some don’t. First, there is no garbage collection (and shouldn’t be - I won’t get into why) on the device. But there is on OS X. Secondly, while there is autorealease pools on both, they should be released far sooner on the device then on the desktop (actually you should try to avoid them as much as possible on the device).

This is all to say that developing on a mobile device is hard and you are going to see some terrible apps along with a few good ones. None of which is Apple’s fault.

This (slightly ranty comment) is not directed at the folks who originally wrote this article (because they didn’t participate in the media fiesta I’m about to describe), but I’ve seen this elsewhere on the web, mostly from the media. The same media that lost it’s mind when they found out there wouldn’t be background apps (now that you’ve read the above paragraphs, does anyone think that’s a good idea?). The same media that bashed them for not having 3rd party apps a year ago. And the same media that (I’ll admit, not as much as the first two) who had doubts about the whole App Store thing.

This is what happens when people who don’t know what they are talking about become the primary commenters on a product. Macworld, Mac blogs and others like them are completely unqualified to say “boo” about an SDK (unless they are a developer), but yet their voice was so loud that (my hunch is) it effected product development. Now their complaining?

This is not to say there aren’t problems in 2.0 that Apple needs to address; but if your primary problem is crashes. Blame the right people.

About Merlin Mann

Merlin Mann's picture

Bio

Merlin Mann is an independent writer, speaker, and broadcaster. He’s best known for being the guy who started the website you’re reading right now. He lives in San Francisco, does lots of public speaking, and helps make cool things like You Look Nice Today. Also? He looks like this, answers questions, and has something like a life.

Merlin’s favorite thing he’s written recently is a short essay called, “Better.”

 
EXPLORE 43Folders THE GOOD STUFF

An Oblique Strategy:
Discover the recipes you are using and abandon them


STAY IN THE LOOP:

Subscribe with Google Reader

Subscribe on Netvibes

Add to Technorati Favorites

Subscribe on Pageflakes

Add RSS feed

The Podcast Feed

Inbox Zero

The original 43 Folders series looking at the skills, tools, and attitude needed to empty your email inbox — and then keep it that way. Don’t miss the free video of Merlin’s Inbox Zero presentation.

Making Time

3-part series on attention management for artists and makers. Read Bad Correspondence, The Job You Think You Have, and One Clear Line.