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DHH on iPhone 2.0's Glitches

iPhone 2.0: The glory wore off in wash - (37signals)

[via DF]

While acknowledging the complexity of Apple's ambitious launch, David Heinemeier Hansson says iPhone 2.0 wasn't ready for prime time on a number of levels.

Combined, it’s a rather big disappointment. I’m surprised just how much impact the small griefs have when they add up to a lack of confidence in the system. It’s a great example of the cumulative effects of problems. They have an exponential damage on the experience. [...]

It feels a little like Apple got swept up in knocking down every single detraction point from 1.0 that they lost sight of what everyone loved about the first version. Yes, it got cheaper (not really), faster (some times), installable apps, and GPS, but it lost a bit of Apple soul in the process.

David also has a laundry list of complaints on stability and performance. I went through his items and ticked off each of the ones I've also noticed (with a 01-10 for how big a problem it's been for me):

  • [ 0^ ] "Annoying delays all over the place." [MDM: Kinda. I guess that's how I'd describe it.]
  • [ -- ] "Changing to the SMS view can take more than 10 seconds at times." [MDM: Mmm. I haven't seen this. But then I hate SMS and avoid it like the plague.]
  • [ -- ] "Transitions between apps are being dropped entirely or cut short (the latter looks like a UI stutter)." [MDM: Nope.]
  • [ -- ] "It some times requires 3 clicks on the fast-forward button in iTunes to get a response." [MDM: Nope.]
  • [ 07 ] "The screen will freeze for 4-5 seconds not accepting any input, then replay ALL your feverous tapping when it finally returns." [MDM: Oh yeah. Feels like a page out.]
  • [ 09 ] "Some times the keyboard will not keep up with your input (and I’m not that fast of a typer)." [MDM: I'm a *really* slow typer and I get this almost nonstop]
  • [ 07 ] "I’ve had applications crash numerous times." [MDM: Poof. Multiples a day.]
  • [ 10 ] "The entire phone has crashed twice." [MDM: Closer to a half-dozen times for me.]
  • [ 02 ] "Restarting the phone kinda helps some of these problems, but not for long and it feels so dirty and Windows-like to do." [MDM: I guess. More opinion than observation.]

I'll also add a few of my own:

  • Wildly-varying response errors. Similar to the screen freeze I guess, I'm getting substantial lag time -- especially between ending a drag gesture and having the thing I was trying to change register the movement. I'm constantly selecting the "wrong" thing for example. Over and over.
  • The crazy-long Backup time in iTunes. Wow. Can I request a lot fewer of those?
  • Apps I've removed from the phone mysteriously reappear after the next sync
  • Hangs. Huge, old-school, everything freezes, hold all the buttons and wait til restart hangs.

Hm. I hadn't really thought about all these at once, but, yeah. That's a big bunch of broken. Let's hope an update is out soon that addresses some of these.

bob hyatt's picture

iPhone glitches

Brand new iPhone 3g- absolutely glitchy. Dropped calls galore which I NEVER got with my other iPhone. System crashes and resets...

and the worst problem, which no one else has mentioned- during phone calls, the sensor which should turn off the screen when you hold it up to your face has gotten turned around- when I hold the phone up, the screen turns on, and when I put it down (this only happens during/after a call) the screen actually turns on. If I hold it back up to my face, back on... if I want to avoid a 2 minute lag until the screen decides to come back on by itself, I have to hold the phone up to my face, look out of the corner of my eye and manage to find the end call button. If I can press it, I can have my screen back- if not... no display for you!

Just ridonkulous... I really expect better from Apple

 
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