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Inbox Zero: Wrapup + Open Thread

43 Folders Series: Inbox Zero

So, that’s a wrap for Inbox Zero. I hope you’ve found stuff to make your journey to zero a bit easier and less stressful, and that you’ve discovered the resolve to parlay your newfound inbox emptitude into an ongoing quest for email fu.

Doubtless I’ve missed things or neglected to mention one of your favorite tricks. Got a good tool, trick, or attitude change that has helped you keep your inbox empty? Share it in comments.

And in case you got to the party late, here are summaries and links to all the Inbox Zero articles from the entire series:

Posts in the Inbox Zero series

  • 43F Series: Inbox Zero - “Clearly, the problem of email overload is taking a toll on all our time, productivity, and sanity, mainly because most of us lack a cohesive system for processing our messages and converting them into appropriate actions as quickly as possible.”
  • Inbox Zero: Articles of faith - “When I first suggested the email DMZ and said there was a way to get your inbox to zero in 20 minutes, I wasn’t lying. But I was using a definition of “empty” that may not square with your current conception of the email world. So let’s start with a few of my own articles of faith to ensure we’re on the same page going forward.”
  • Inbox Zero: Five sneaky email cheats - “In the words of the great Lucas Jackson: ‘Yeah, well, sometimes nothin’ can be a real cool hand.’”
  • Inbox Zero: Where filters will and won’t help - “[F]ocus on creating filters and scripts for any noisy, frequent, and non-urgent items which can be dealt with all at a pass and later. “
  • Inbox Zero: Delete, delete, delete (or, “Fail faster”) - “Just remember that every email you read, re-read, and re-re-re-re-re-read as it sits in that big dumb pile is actually incurring mental debt on your behalf. The interest you pay on email you’re reluctant to deal with is compounded every day and, in all likelihood, it’s what’s led you to feeling like such a useless slacker today.”
  • Inbox Zero: Schedule email dashes - “If you can get away from being driven by email’s motor and find a way to deal with your work mindfully and on your own terms, you may be startled to see how much easier it is to keep that inbox at zero.”
  • Inbox Zero: What’s the action here? - “Focus on finding the fastest and straightest path from discovery to completion, and your inbox fu will be strong.”
  • Inbox Zero: Processing to zero - “You’ll never stay ahead of this stuff if you don’t recalibrate starting today. Give each message as much attention as it needs and not one iota more. Remember the contextuality of triage: if you keep trying to care for dead and doomed patients, you’ll end up losing a lot of the ones who could have actually used your help.”
  • Inbox Zero: What have you learned? - “Try to learn from what you’ve just experienced, and reapply your new wisdom to the way you treat email every day — nay, every time that little “new mail” chime sounds. You’ve just come out the other side of productivity bankruptcy and have, perhaps for the first time, a clean record and a fresh start.”
  • Inbox Zero: Better Practices for staying (near) zero - “As a person who has done the near-impossible and managed to establish a temporary beachhead against the occupying email army, you are your own best expert in what needs to change to keep things together, but I’d like to share a few things that have helped me stay email-sane (most of the time).”

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Inbox Zero: Wrapup + Open Thread - the Starving Marketer&#82's picture

[...] Inbox Zero: Wrapup +...

[…] Inbox Zero: Wrapup + Open Thread 43 Folders Series: Inbox Zero So, that’s a wrap for Inbox Zero. I hope you’ve found stuff to make your journey to zero a bit easier and less stressful, and that you’ve discovered the resolve to parlay your newfound inbox emptitude into an ongoing quest for email fu. Doubtless I’ve missed things or neglected to mention one of your favorite tricks. Got a good tool, trick, or attitude change that has helped you keep your inbox empty? Share it in comments. […]

Patrick Rhone's picture

Not sure if it counts...

Not sure if it counts but I have a very detailed explaination of how I have kept my e-mail @ zero for quite some time now based largely on Merlin’s past postings, articles and hand-waiving on the on the subject. If can be found here:

http://patrickrhone.com/journal/archives/2006/03/151.html

It involves quite a bit of what has been repeated in the series but still might be interesting to see how it has been put into practice.

Jakub's picture

I have found your site...

I have found your site recently and it already helped me tremendously. For quick sorting my inbox I use Mail Act On. Great app, check it out: http://www.indev.ca/MailActOn.html I have keyboard commands assigned to my folders. ie. a for moving to archive, e for moving to my To Execute folder etc. It really speeds up things!

Natalia's picture

Keyboard shortcuts are the way...

Keyboard shortcuts are the way to go! If anyone uses Thunderbird, there are two extensions that can be used to map keys your own way: keyconfig + Buttons!. At least for me, they do all that I need: I hit A and archive messages to my archive2006 folder. The rest either gets deleted or answered right away.

Jon's picture

Have loved the series. ...

Have loved the series. Got my inbox to zero. And adopted the Mail.app responding trick.

My only question about that: why does each rule require that messages be flagged? Surely if a message is in the to-respond folder, then it’s already effectively flagged?

(I keep all these messages marked as “unread” by the way, so that I can see at a glance how many are in each folder.)

Schizohedron's picture

I found this series tremendously...

I found this series tremendously useful. My work inbox now has at most six or seven messages in it, and those don’t live out the day because I act on them ASAP. Thanks for sharing these tips with us!

Also, I laughed at the Jandek reference in the previous Inbox Zero post!

Simon's picture

Great posts! Email is the...

Great posts! Email is the number 1 challenge to productivity, I have posted an article abot how to cope with in here http://www.techpersonality.com/productivity/howtohandletoomuch_email.html including faster ways to sort and retain data.

Simon

Merlin Mann's picture

My only question about that:...

My only question about that: why does each rule require that messages be flagged? Surely if a message is in the to-respond folder, then it’s already effectively flagged?

Yes, but, if I unflag them as I respond to them, they fall out of the associated Smart Folder automatically. Then I just visit my Über Respond-To directory every week or so and manually move the Responded-To messages to Archives.

Just a preference really. YMMV.

experimental's picture

I achieved inbox zero at...

I achieved inbox zero at work last year and have kept it that way for six months now. Gmail made it possible and I now replicate a Gmail setup on Outlook. I have two rules that I live by.

  1. Don’t decide, archive.

If there’s no obvious action from an email, there’s only one other action. I don’t even decide if I should archive or delete, I just archive the lot. Time and mind are expensive; storage is cheap.

  1. No yucky little bold numbers.

There are a handful of lists and notifications that I filter into folders for later browsing, but everything that is not in the Inbox gets marked as read, so I won’t have yucky little bold numbers glaring at me whenever I work on email. This has worked miracles for my Zen and my concentration.

Merlin has mentioned both of these strategies, but for me they were the key mindsets that made everything else possible.

Simon's picture

And it would really help...

And it would really help if I learned how to type!

For all of those who tried to it the link I left above, here is the real one: http://www.techpersonality.com/productivity/howtohandletoomuch_email.html

And you may want ot check out other tips on handling phonecalls and Instant Messaging here: http://www.techpersonality.com/productivity

Enjoy! Simon

About Merlin Mann

Merlin Mann's picture

Bio

Merlin Mann is an independent writer, speaker, and broadcaster. He’s best known for being the guy who started the website you’re reading right now. He lives in San Francisco, does lots of public speaking, and helps make cool things like You Look Nice Today. Also? He looks like this, answers questions, and has something like a life.

Merlin’s favorite thing he’s written recently is a short essay called, “Better.”

 
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Inbox Zero

The original 43 Folders series looking at the skills, tools, and attitude needed to empty your email inbox — and then keep it that way. Don’t miss the free video of Merlin’s Inbox Zero presentation.

Making Time

3-part series on attention management for artists and makers. Read Bad Correspondence, The Job You Think You Have, and One Clear Line.