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Provide context for better ubiquitous capture

Although the first priority in ubiquitous capture is getting it down, the red-headed stepchild trailing in at number two is providing context. And I don’t mean the GTD kind of contexts, but the kind of context that minimally explains what this information means, where and when you collected it, why it matters, or anything else that will help you find a meaningful place for it in your life later on.

Example? Sure. Here’s one from my real and recent world. Index card with one word on it:

Once

Okay, there you go! “Once.” Good night, everybody!

Just a tiny bit more information would have made that note a lot more useful to me. How about:

“Once”
- movie KK likes
- Irish band “The Frames”
- DVD -> 12/18

Okay, now we’re getting somewhere. Now I know that this is that movie my friend Kristine likes with music from that band she told me about. Without that bit of context, the word “Once” will mean nothing to me later on.

Think you’re immune to the need for this kind of frippery? Try this handy home test.

Ever find a scrap of paper in your life that looked something like this?

408
996
1010

Ah, the classic 10 digit problem.

While a nutritious breakfast and a sound public school education can help me to deduce that this is very likely a phone number, the paucity of contextual data on whose number it is or why I wrote it down leaves me with a problem. It also suggests that my current system for capturing information ubiquitously is either incomplete or badly implemented. And, I have about 30 years of 10-digit scraps to prove it.

You don’t need to go nuts with extra data, but just remember: you may really need this information later on to take some kind of action or just to decide whether and where it fits in your world.

If it’s worth capturing, it’s worth capturing well, so take the extra couple seconds to remind yourself what the hell you were thinking about.


13 Comments

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dr.marty's picture

Yeah, But, Yeah

Capture is one of those famous GTD ideas that is both great, but unexamined, somewhat overbaked and silly - perhaps overbaked and silly are synonymous. I’m being redundant, but that’s my point because I know that when we have important thoughts, we have them again, and while where supposed to have a trusted system outside our mind, we don’t and we never will.

So trust the little fail safe, write down with enough context any thought worth writing down, but trust the fact that you’ll think it again, and don’t write it down if you don’t have the time to, the place to, the system to, or the elements of context that make writing things down productive. And guess what? If you don’t remember again, it wasn’t that important or life enriching.

A very funny thing happened as I typed this. Will Power’s Adventures In Success played two consecutive times on iTunes. Imagine the odds, my mind boggles. In any case, yeah, but, yeah.

luomat's picture

Favorite Example

My favorite example of this is from my former place of employment.

The secretary had one of those black plastic spinners on her desk and she’d stick notes in it. Often we’d get a note for a different person, but my favorite one was clearly for me.

It was one of those pink “While You Were Out” notes and it had my name at the top and down below she had scrawled:

PLEASE CALL

No, by the time I got the message she had no idea who I was supposed to call.

No, I never did figure it out (they never called back, or if they did they never said anything about having left a message for me).

That started the process of me convincing my boss that we really needed a true voicemail system, which we got some months later.

ComicsPundit's picture

"Once" - rathole about the film.

If you haven’t yet seen the film “Once,” do so as soon as possible. I saw it in my local theater, and loved it. “Falling Slowly” deserves to be nominated for the Oscar for best song.

I’m not sure if the film’s soundtrack qualifies for “best score”, but if so, it should get a nomination for that as well.

gordonmeyer's picture

My examples

Here’s a good/bad example from just last week:

“SEND TO RON” — triple-underlined too. I had to call Ron to ask him what he was expecting me to send.

Another one that I remember from last year:

“USE BLUE CIRCLE”

I never did figure that one out. (shrug)

gordasm's picture

Reverse Look-up

My $0.02 CDN:

Not that it happens anymore (being a 43 Folders reader), but Reverse Look-Up (http://www.411.com/reverse_phone) is a good tool to help solve those 10-digit mysteries. Sometimes the pen is quicker than the brain.

philip.sternberg's picture

Short codes

I’ve found some short codes arising naturally for common contexts. Looking at the top of my inbox right now, I see

Planet Earth BBC NFX

That NFX means netflix to me, so I know this is a DVD that someone recently recommended, and when I process my inbox (or more likely, work out of it, since I’m still getting the hang of firewalling that time) I know to put it in my queue.

michaelramm's picture

RE: Short Codes

This is such a great idea. Create short codes for those really important contexts in your life. Kudos to Merlin for putting these thoughts to paper (or rather keyboard to digital space).

dlpasco's picture

A good point

I’m a developer for a GTD application for teams called Mentat.

We’ve spent a lot of time focusing on ubiquitous task capture, and provide fairly easy ways to come back and annotate a captured task, but even with our own system, I find myself looking at bizarre, two word tasks that mean nothing to me later.

Providing a space for additional information might be a good way to go. Actually, we do this for closing tasks in team projects and task reassignments (a HUD pops up and asks you for a comment to provide context to your action).

We all need the discipline to provide some context to what we are doing, but it seems like tools can also help by gently prompting us for more information.

-Daniel

Zach's picture

Noun + Verb

When I jot down a future action, I always make sure it’s spelled correctly (important with names) and that it has a noun and a verb. If I just wrote down “Pen” I might not know later whether I need to return someone’s pen, buy a new pen, find my beloved Cross pen, or build a pen for my dogs.

lyndyn's picture

Re: Provide context for better ubiquitous capture

I laughed out loud at this post, because it’s just so me. Glad to see I’m not the only one. I’ve really been trying to work on this over the past six months or so, and mostly succeeded, though I still find the odd little scribbled messages from time to time.

I’m a collection manager in a public library, so I take a lot of phone calls from both patrons and vendors. When I take an incoming call, I now write down the caller’s name immediately, instantly, before continuing with the conversation. If I resolve all issues on the phone, I may have a list of eighteen contextless names to throw away at the end of the day - but if I don’t, I know I won’t end up with three random vendor phone numbers, “call George” (why?), “renew Jane’s books” (which Jane?) and three titles that maybe someone just suggested I review, but might have actually been specific requests by persons now lost to the mists of memory.

jkenton's picture

Being nice to FUTURE you

I read this post and saw some parallels with my own situation. I’m often overwhelmed, and trying with all my might to stay afloat, as it were. So, sometimes I cut corners, fail to give myself tips on how to restart if I get interrupted, and the like.

I used to think I was giving my future self all kinds of credit to be able to figure things out, or remember crucial details.

Now, I’m realizing that my PRESENT self is actually sometimes giving my FUTURE self the middle finger. By not stacking the deck and giving my future self the chance to succeed, I’m undermining myself. If I have to spend a lot of time reverse engineering my work to a specific point, I’ve just given away time that will never come back. And frankly, that’s f’ed up.

So, now I write lots of little notes on projects with momentary thoughts and tips for making sense of the work that has been done; generally being nice to my future self.

It helps.

cornell's picture

excellent point, and tools don't support well

Absolutely required. It’s the difference between data and knowledge - one is just bits (or atoms), the other is something you can use. I’ve been doing this for years using a simple text file and a wiki-like markup convention. I have dozens of tags on topics like procrastination and multitasking, and macros to make search and auto-completion extremely rapid.

Unfortunately, the current state of the art doesn’t match this very simple tool yet, IMHO. I’ve looked at probably 100 tools over the years, and they usually miss at least a few critical features, e.g., cross-linking between entries/notes, marking up separate sections/words of a single entry, and rapid creation and auto-completion of tags/categories.

DermDoc's picture

Frippery

I am notorious for the one-line-without-context note that is inscrutable 48 hours later:

“Statins” I think meant write a post about statin drugs and melanoma. But who knows?

Nice use of “frippery” by the way.

 
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