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SBJ: Filtering interruptions to enhance focus

Emerging Technology - Discover Magazine - E-mail Making You Crazy?

Steven Johnson on battling the email and interruption avalanches with smarter technology. He also cites the King’s College study suggesting that “multitasking” makes you less productive than if you’d been doing bong hits.

But full-screen mode is limited. You may not want to eliminate the outside world entirely. If there’s an urgent staff meeting called, you don’t want to miss the e-mail. On the other hand, you don’t want to be distracted by 15 other e-mail messages that could be read later. People already prioritize by thresholds of concentration. That’s why you may say to an assistant: “Please, don’t bother me with calls—unless it’s my spouse.”

Computers should be better at this kind of filtering, but they’re not programmed to anticipate how your attention shifts from one minute to the next. Your e-mail client doesn’t know that you’re trying to focus on another, more pressing problem. But it would be easy enough to create protocols that define different modes of concentration. Many laptops have location settings that allow you to switch from office mode to home mode and thus change a whole host of settings. Why not offer a comparable option for defining different mental states?

I do not disagree.

[ thanks, David Kuykendall ]


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Justin Kownacki's picture

If Yahoo's Launch stations can...

If Yahoo’s Launch stations can be programmed according to mood, you’d think Outlook could do the same. Filtering email addresses into different levels of “productivity” or “focus” moods should be easy enough, no? In fact, given the obviousness of this idea, one wonders how productive those Microsoft offices REALLY are…

Ten bucks says the folks in Washington nearly crash the Yahoo server every morning as they check their fantasy football stats… Speaking of which… Gotta go…

Merlin Mann's picture

I can’t believe there’s not...

I can’t believe there’s not a way to associate notifications with groups of people.

So, theoretically, I could tell Mail.app to gather and hold all email for n minutes without interruption unless it’s from group foo or bar in my address book or has a subject containing my secret interruption keyword, etc.

Basically we need smart folders and smart playlists for notifications. I can do without the computer reading my mind; I just need more granularity on who gets special interrupt access. :-)

Scott's picture

Instead of configuring notification intervals...

Instead of configuring notification intervals and filters in each application, why not have something like Growl that filters and queues up received notifications for delivery?

You could even create notification profiles for different situations, such as “Workin’ it”, “Oh, Titus, I’m bored!”, “LMTFA”, etc. Since notifications are processed external to each application, you wouldn’t need to reconfigure each one when you want more or less interruptions at different intervals.

This would also be a way to provide filtering and queueing functionality to apps that support might not support it.

Matt's picture

@Merlin: I believe that what...

@Merlin: I believe that what you’re asking Mail.app to do already exists. Mine is set up as follows:

  1. Set up group foo or bar in Address Book.
  2. In the General preferences window, set “New mail sound” to “None.” This will prevent Mail from notifying you with a sound on every message.
  3. In the Rules preferences, create a new rule (add rule).
  4. Make the rule say: If "any" of the following conditions are met: "Sender is member of Group" “foo” Perform the following actions: "Play Sound" "New Mail Sound"

You are now free to work away and will not be disturbed with a peep from Mail (or a ping, pop, purr… whatever sound you use to notify you) unless someone from group foo sends you a message.

The only thing missing is the easy ability to turn this filter on and off. Personally, I’ve found that I can just leave it this way all the time and I don’t seem to have any trouble remembering to check the other lower-priority mail.

Chris Marsden's picture

This article mentions laptops with...

This article mentions laptops with locations settings. I am new to mac and am wondering if this is an option on my mac that I just can’t find, or if this is in reference to the Windows world I have so happily given up. Also…what is growl? What other options are there to do the same kind of thing?

About Merlin Mann

Merlin Mann's picture

Bio

Merlin Mann is an independent writer, speaker, and broadcaster. He’s best known for being the guy who started the website you’re reading right now. He lives in San Francisco, does lots of public speaking, and helps make cool things like You Look Nice Today. Also? He looks like this, answers questions, and has something like a life.

Merlin’s favorite thing he’s written recently is a short essay called, “Better.”

 
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