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Vox Pop: Your best "best practice" for email?
Merlin Mann | Aug 5 2007
Short Subject: Now You're Talking (1927)
Chris Streeter picks up on a thread that I've been thinking about a lot lately (and he's kind to mention the relationship to Inbox Zero).
He reminds us that the etiquette for using a telephone was once well-established enough to earn a place in the encyclopedia:
I think a lot of people would scoff at the idea of a standard for email communication, and I'll admit that I'm not sure what a truly comprehensive -- or even 80-percent-universal -- set of best practices would look like. But, that, in some ways is the problem.
"Netiquette" was pounded into my head from day one on the 'net, but I'll freely admit I've never been 100% -- at least partly because email was clearly the Wild West from a lot of people's perspective. We've each been free to evolve or fall ass-backwards into an understanding of how email should be used. How would we begin to ensure that any two given strangers could be on roughly the same page about what email is even for?
I doubt this is a problem that has one answer, but I'm intrigued to consider how we might start solving it if it were. So...
The Question to You:
Think about what you’d do if you ran the world. If you had to choose a single best practice for email usage — format, length, subject matter, even when not to use email.
What should almost everyone start doing differently with their email today?
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