43 Folders

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Merlin’s weekly podcast with Dan Benjamin. We talk about creativity, independence, and making things you love.

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”What’s 43 Folders?”
43Folders.com is Merlin Mann’s website about finding the time and attention to do your best creative work.

Solving problems outside your comfort zone

I sometimes think that one factor in success as a business or as a human being has a lot to do with what kind of problems you're comfortable solving -- and how you get better at addressing the stuff that falls outside that comfort zone.

History is littered with revolutionaries who couldn't run the country they'd overthrown, Generals who've insisted on re-fighting the last war, talented programmers who were promoted to becoming ineffective (and very unhappy) managers, and, of course, there's the countless companies that just couldn't make the leap when technology or cultural change rendered their comfy old business model moot.

Seems like there's a thread here that's worth thinking about.

How do you get better at knowing when you’re trying to solve the wrong problem?

It's something I've been thinking about a lot lately as I take what had been mostly a hobby and try to "Go Pro" with it. For me, that's meant a lot of stumbles around moving from being a one-man show into what may eventually become a small company (who knows?). I'm finding it really challenging to stop solving the problems I'm comfortable solving, and to ask for and accept help with the stuff I suck at or that doesn't represent the best use of my time.

I think this applies to almost everybody, from the time they're born, right? You figure out a few things, you do some informal experiments with reality, and then you try to suss out the patterns that won't get you hit by a car or carted off to jail. But the old patterns almost always stop doing the trick at some point or in some unexpected context. For example, that bawling and tantrum-throwing that got you a hug in kindergarten may not endear you to your company's board.

The best advice I've gleaned so far is to try and stay cognizant of diminishing returns. Just because I know how to do basic sysadmin work doesn't mean I'm the best person to work on it. And conversely, just because I loathe the idea of becoming a "manager" doesn't mean I can afford to put off learning the skills forever.

The Question to You

What’s your trick? How’d you learn to start fixing more interesting and unfamiliar problems? Can you think of any particular businesses or people who have (so far) aced the test?

Stephan F-'s picture

Wrestling the Goal to the Ground

You already have a goal, which is often most of the battle. Now you just have to wrestle down to the nitty-gritty all the work that has to go on to accomplish that goal.

There are things that only you can do, like coming up with the ideas for the posts. There are also things that anyone can do, like taking out the trash, you can't afford the pay cut to do this anymore.

You might want to stop for a moment and evaluate what jobs are being done and need to be done. Then break it into groups: • What you, personally, need to do. • What needs to be done but doesn't have to be you. Outsource these as soon as you can. • What shouldn't be done at all. Put on your Don't Do list. • What can't be done now, but will have to be done in the future. Start learning.

It is okay to fail at something. It is not okay to not learn from that failure.




An Oblique Strategy:
Honor thy error as a hidden intention


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