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Recap: Becoming an Email Ninja

I’ll tell you a secret. There are a few topics here at 43 Folders that always seem to attract a curious crowd. Getting Things Done, Quicksilver, and anything having to do with procrastination always seem to resonate with people. Those are all evergreen.

But one of the issues that consistently draws the most folks here is anything that helps them deal with email. Ah, yes, email. The remarkable tool that was meant to simplify our lives and liberate vast deposits of time and attention now has every person I know on the run. There’s too freaking much of it and most of us lack the training and skills to do much but react emotionally and basically let it push us around like that mean kid in the middle school cafeteria.

Here are a few of my favorite (and the site’s most popular) posts on that heated topic of email — how to better deal with email as a recipient, and how to improve the lives of others as a better sender. Email is a subject that invigorates (and occasionally infuriates) me, so get ready for plenty more in the future. But if you’re one of the seemingly innumerable people who’s snowed under by email or unsure how to deal with it at a responsible level, flip through a few of these oldies, and see if any ideas jump out at you.

  • Five fast email productivity tips “There’s been a lot of great discussions about email productivity going around on sites I enjoy, so I thought I’d throw in five no-brainers that I’ve seen help a lot of folks.”
  • Quick tips on processing your email inbox - “The basic idea is to firewall processing as a discrete phase you go through no more than every hour or two at the most. For God’s sake, don’t live in your Inbox if there’s any way you can avoid it.”
  • Writing sensible email messages - “As we’ve seen before, getting your inbound email under control will give you a huge productivity boost, but what about all the emails you send? If you want to be a good email citizen and ensure the kind of results you’re looking for, you’ll need to craft messages that are concise and easy to deal with. “
  • Five email tics I’d love for you to lose - “For the love of God, people; can we get the word out on these?”
  • My email diet - “Gmail’s made me see the value of having very few actual folders for storing new and archived mail. It makes it much easier to track and organize your mail on the fly, plus Google’s search and labeling tools let you confidently shunt items out of your inbox constantly without fear of having stuff disappear. So I decided to try a little experiment.”
  • Fresh Start: The Email DMZ - “Think about it: how much stuff in your life has gotten unmanageable simply because you decided at some point that you were too behind to ever make a difference? More than anything you need a way to recover these projects from the brink — to find the handle that lets you stop making it worse and start seeing a way back toward daylight.”
  • 4-1/2 tiny ways to master Mail.app - “Seriously, though, suck it up and just check for new mail as seldom as your job and your patience will possibly permit. Really push the envelope on this, even just for half a day, and see if you don’t notice a difference. The world actually can spin without you for a while (but just a little while).”
  • Open Thread: The value and quality of email at work - “If I ran a company and learned that most of my employees were spending that much time touching internal email, I’d ask my managers: ‘For how many and which employees is six hours of email each day adding value to the company?’ Maybe that’s just me.”

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ClearContext Corporate Weblog's picture

A Collection of Solid Email...

A Collection of Solid Email Tips…

From 43 Folders: Becoming an Email Ninja….

Baltimoremick.com » Taming the Email Beast's picture

[...] Playing catchup after my...

[…] Playing catchup after my weekend unplug, I came across a couple of blog posts concerning email.  The first post–from former Mac evangelist turned venture capitalist Guy Kawasaki–is a good summary of what I think are important when it comes to email.  I realize the topic is a dead horse I keep beating, but email is such a useful tool that many of us–myself included at times–just plain abuse.  Go peruse how to be The Effective Emailer, and spread it among your friends.  Just maybe these little rules will catch on. Of course, with email comes the ever-burgeoning Inbox.  Merlin Mann–lifehacker extraordinaire at 43 Folders–has compiled a post with links to many of his various methods for taming our Inboxes.  He makes an excellent point: the wonderful tool that email was envisioned to be has become the scourge for many of us.  Some of the tips are quite Mac-centric, but there are some good ones that are universally applicable and help all of us in Becoming an Email Ninja. […]

RevMike's picture

I work in a sales...

I work in a sales engineering/professional services capacity, so I am constantly moving from client site to client site. Because I have no fixed office, my CrackBerry is vital to me. I defer almost all my emailing until I have downtime. My commute (by train) is a perfect time to respond to most of the mundane emails, as well as compose very detailed messages. My clients appreciate that I can respond to urgent issues quickly, and my family appreciates that I don’t have to handle email when I get home at night.

and i’m spent… » Blog Archive » Ninj's picture

[...] 43 Folders had a...

[…] 43 Folders had a wonderful post on what one should do to maximize work done via email while also minimizing time spent on that. Yes, we should all learn a few things… let us become ninja’s together. […]

richardgoodwin.com's picture

Sorting your mail in Outlook... ... ...

Sorting your mail in Outlook…

stories from a Web Junkie life » links, tools & su's picture

[...] Be productive, be an...

[…] Be productive, be an email ninja. From the wonderful world of 43Folders, this recap of tips will help you get control of what was supposed to be a productivity tool. […]

28thavenue.net » Can’t recommend this post highl's picture

[...] From the venerable 43folders.com....

[…] From the venerable 43folders.com. […]

Russ N.'s picture

Here's what I do -...

Here’s what I do - warning: MS Outlook on Windows XP-centric life. ** Turn off the sound of email coming in (except for boss) ** Turn off the new mail icon ** Work from the tasks window rather than the Inbox. ** copious use of rules: 1) if I’m cc’d it goes into CCfile folder 2) newsletters/e-zines go into Newsletters folder 3) auto-delete list continues to grow 4) auto-copy messages from boss to folder 5) auto-copy specific subject tags to folder ** process inbox and emails requiring more than 2min get added as a task in Outlook.

Learning from my boss the power of brevity (still not perfect).

Sylvain's picture

I solved all my email...

I solved all my email problems by not consuming them through Outlook but through a index engine. I am currently using Windows Desktop Search and it works perfectly.

Ido have some rules that puts them into folders but that is not needed anymore. I am no longer searching for email in outlook, I am now finding them! Simple search queries such as “from:bob to:sylvain Stuff” are very powerfull… To find thinkg I recieved from bob about stuff…

Itzy Sabo's picture

I agree with you wholeheartedly...

I agree with you wholeheartedly re: processing your inbox as a specific task and not casually picking through it all the time, but I disagree about making multiple passes through it: picking off the easy ones, then flagging, then answering etc. Most people let the “difficult” ones fall back into the inbox — it’s too tempting not to decide how to handle them. They end up wasting time re-reading them again and again with each pass, and the inbox gets clogged up with them. IMHO once you pick up an email, you should never let it drop back in the inbox — you have to decide now what action to take (delete/archive/reply/action/etc.) and then get it out of sight and onto the relevant action list. It’s all too easy not to decide, and we have to lose this habit.

Greetings from Atlanta. » links for 2006-02-07's picture

[...] Recap: Becoming an Email...

[…] Recap: Becoming an Email Ninja | 43 Folders Here are a few of my favorite (and the site’s most popular) posts on that heated topic of email — how to better deal with email as a recipient, and how to improve the lives of others as a better sender. (tags: email GTD tips) […]

Ivan Minic's picture

And... what should we, real...

And… what should we, real ninjas do now? :)

Elroy Jetson » Blog Archive » Working smarter, n's picture

[...] Keeping on my e-mail...

[…] Keeping on my e-mail thread, I thought I would toss out a link to a couple of items I have run across that I have found very useful. First, over at 43Folders today they are running a post that links together all of their past posts on using e-mail effectively. This should be mandatory reading prior to getting your e-mail license. […]

Richard's picture

I posted my most value...

I posted my most value tip/trick at my site today. Feedback welcomed!

http://www.richardgoodwin.com/wp/2006/02/07/sorting-your-mail-in-outlook/

Rage on Omnipotent » Blog Archive » Email and ca's picture

[...] 43Folders has a roundup...

[…] 43Folders has a roundup of all of their email tips. And 30Boxes looks like a nice new online calendar application. […]

MMS's picture

Greetings, Thanks for the recap....

Greetings, Thanks for the recap. But… some of us are still waiting for the

15 min DMZ clean-up tips….

grasshoppa

 
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Inbox Zero

The original 43 Folders series looking at the skills, tools, and attitude needed to empty your email inbox — and then keep it that way. Don’t miss the free video of Merlin’s Inbox Zero presentation.

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David Allen’s popular productivity book and the system on which it’s based help turn ‘stuff’ into actions that support valuable outcomes.