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Email Insanity & the 0.001 Challenge

Via a Toot by Jeff Atwood comes this thoughtful post by Tantek Çelik on how email is no longer working for him. His first reason is a biggie:

1. Point to point communications do not scale.

All forms of communication where you have to expend time and energy on communicating with a specific person (anything that has a notion of “To” in the interface that you have to fill in) are doomed to fail at some limit. If you are really good you might be able to respond to dozens (some claim hundreds) of individual emails a day but at some point you will simply be spending all your time writing email rather than actually “working” on any thing in particular (next-actions or projects, e.g. coding, authoring, drawing, enjoying your life etc.)

This is one reason I’m getting attracted to using Get Satisfaction as a way to expose help issues to a large group of helpers and helpees (BTW, we’re just getting started on GS — FAQs and more will be coming soon). I’m also realizing that this is why I (and Jonathan Coulton and probably you) struggle with holding up dozens of one-on-one conversations — it locks up your attention and its fruits in thousands of inaccessible alcoves. And truly, that does not and will not scale.


But, y’know, as I read Tantek’s post, alongside his “Communication Protocols” notes, I found myself returning to a pet theory that I’ve been too embarrassed to lay out in a real post. But what the heck, I’ll capture some notes and you can tell me what you think:

I suspect that email encourages people to act insane.  read more »

23 Comments

A Day Unplugged: Frenzied Blackberries vs. Kwai Chang Caine?

I Need a Virtual Break. No, Really. - New York Times

In yesterday’s New York Times, Mark Bittman wrote an entertaining and thoughtful article about realizing that his need to stay wired, in-touch, and updated was really starting to eat into him. His headslap moment came on an international flight, as he realizes “the only other place I could escape was in my sleep.” He goes on to talk about the difficulty of maintaining even a single day of “Sabbath” from electronic communication and media:

I woke up nervous, eager for my laptop. That forbidden, I reached for the phone. No, not that either. Send a text message? No. I quickly realized that I was feeling the same way I do when the electricity goes out and, finding one appliance nonfunctional, I go immediately to the next. I was jumpy, twitchy, uneven.

But, eventually, he settles in and starts to enjoy things that would never appear on his radar screen on a wired day:

I drank herb tea (caffeine was not helpful) and stared out the window. I tried to allow myself to be less purposeful, not to care what was piling up in my personal cyberspace, and not to think about how busy I was going to be the next morning. I cooked, then went to bed, and read some more.

GRADUALLY, over this and the next couple of weekends — one of which stretched from Friday night until Monday morning, like the old days — I adapted.

Eventually (natch), he returns to the wired world. So it goes.


I liked that this piece was written from a personal perspective, which, to my mind, is the best (and, often, only) place to start any kind of experiment around hacking time and attention. And, I do really like the idea of periodically accepting (enforcing?) days without media and wires. Truly, you’ll never realize how difficult this can be until you really make it happen. But, as Bittman notes, once you get over the initial crash, you can see a striking contrast in what your life could look like. Good stuff.

But, like a lot of pieces on wired overstimulation, this one comes close to conflating the axis of “work” with the axis of “electronic media.” Which, in my opinion, is an unwholesome confusion to abide, even just in appearance — especially since it could be seen as blaming inert matter for our problems, while allowing us addicts (and the culture we’ve permitted ourselves to grow accustomed to) to get off way too easy.  read more »

13 Comments

The Economy of the Heart

I’m not a Christian anymore. Perhaps I got a raw deal when God was passing out churches—mine was shaken apart in my late teens by a pastor who got busted for sneaking a few hundred thousand out of the offering plate to buy Nazi war memorabilia, not to mention banging a few dozen women who came to him for marriage counseling—but I’ve made my peace with the Prince of it.

One particularly Christian principle has apparently stuck with me over the years. It wasn’t until recently that I rediscovered it. (Not animal sacrifice, which I never abandoned.) And whether Jesus of Nazareth existed as a real meat person or was the product of a coterie of desert sci-fi novelists, one thing he taught has been helping me a lot lately.

It’s awfully nice to forgive.  read more »

23 Comments

.Mac: Future of a sleeping giant?

TUAW Interviews Merlin Mann

My tall, new friend Scott McNulty interviewed me yesterday for TUAW’s Macworld coverage — unintentionally providing me a fine bully pulpit from which to perpetuate my baseless theories and half-baked forecasts abut how Apple might eat the lunches of about three different industries over the next couple years.

If they can pull it off, if they can fix .Mac, and if they have the vision to re-imagine themselves as the company who makes your entire digital world safe, fun, ubiquitous, and flawlessly integrated.

Anyhow, on with the motley, but stay tuned after the jump for value-added hand-waving.

So, exactly what the hell nonsense am I talking about here?  read more »

21 Comments

Making friends with paper (again)

Information R/evolution

I really enjoyed this video presentation by Michael Wesch on how we make, find, and share information in a world where we’ve shed the idea of paper as our sole medium for storage and communication — where ideas can munge and mix freely, thanks to digital collaboration.

Gorgeous.

Now, of course, as a fan of paper for certain kinds of work, I always feel like jumping in at this point to defend our pulpy little friend from what sometimes turns into a blanket party.  read more »

12 Comments

The strange allure (and false hope) of email bankruptcy

E-Mail Reply to All: ‘Leave Me Alone’ - washingtonpost.com

“Email bankruptcy” was a term I first heard in the context of Lawrence Lessig deciding to throw in the towel by telling everyone to whom he owed email that he was starting over (and that important stuff should be sent again).

Last week, the Washington Post had an article on the practice that traces its origin (or at least its naming) to the end of the last decade:

The term “e-mail bankruptcy” may have been coined as early as 1999 by a Massachusetts Institute of Technology professor who studies the relationship between people and technology.

Professor Sherry Turkle said she came up with the concept after researching e-mail and discovering that some people harbor fantasies about escaping their e-mail burden.

Turkle, who estimated that she has 2,500 pieces of unread e-mail in her inbox, is one of those people. A book she has been working on for a decade is coming out soon. Turkle joked that it would have taken her half the time to write it “if I didn’t have e-mail.”

The wonderful access to one another that email gives (or, put differently: that it causes us to cede) can be a great thing. But I have to admit that bankruptcy alone may not even be enough to save me (or you).  read more »

Microsoft to boldly go where Apple is already going...eventually

Microsoft changes tune on selling DRM-free songs

Exciting news on the digital music front. Microsoft plans to follow Apple’s plan to sell DRM-free tracks from EMI to its extant army of Zune enthusiasts. Welcome to the social:

“The EMI announcement on Monday was not exclusive to Apple,” said Katy Asher, a Microsoft spokeswoman on the Zune team, in an e-mail to the IDG News Service today. She said Microsoft has been talking with EMI and other record labels “for some time now” about offering unprotected music on its Zune players in an effort to meet the needs of its customers.

Way to innovate, Redmond. Once the period of EMI’s exclusive deal with Apple has ended, this should make both Zune owners very happy.

[via: Boing Boing: Microsoft dropping DRM from Zune Music Store]

20 Comments

Vox Pop: Google Desktop Day 1?

So far, Google Desktop for the Mac isn’t moving me.

I like the idea of it a lot. Integrating my Google and local searches and theoretically improving on Spotlight’s UI and indexing foibles are laudable goals and, to my mind, could be useful additions if they’re done properly. But, based on, admittedly, just 24 hours’ usage, it hasn’t provided a lot of new usefulness for my own purposes that isn’t better served right now by a combination of Quicksilver and Spotlight.

When people ask me (ad nauseum nauseam [mea culpa]) to explain why they would ever need Quicksilver if they already have Spotlight, I opine that, while the latter does a good job of indexing the contents of your Mac world, the former does an outstanding job of helping you access and manipulate it in theoretically endless ways. They’re actually very different things, and although they can and do work together, claiming they’re trying to accomplish the same thing suggests a lack of exposure to what Quicksilver can do (as well as a dearth of experience in what Spotlight cannot).  read more »

49 Comments

Vox Pop: Want HD video from iTunes and Apple TV?

Since the new TV can handle video up to HD’s 720p resolution, there’s been a lot of speculation about whether the iTunes store will eventually start selling HD content, such as TV shows and movies. You can bet that the desire for that quality of presentation is theoretically out there (at least it is for this HD TV owner). The problem, as many folks have discussed at length, is that the file size for HD movies, in particular, may be prohibitively large for the garden-variety home broadband user.

As Greg Keene notes, “With simple math, we can extrapolate that a 2-hour movie would be about 3.9 GB.” That’s not only a substantially lengthy download for, say, a residential DSL subscriber, it also represents the investment of over 10% of the available space on the Apple TV’s drive (as well as, it should be noted, an equivalent chunk of space back on your Mac or PC’s disk).  read more »

24 Comments

Blogs: Watching passionate thoughts evolve (in public)

cover of 'The Blogging Church' by Brian Bailey

The Blogging Church
by Brian Bailey

A few months back, Brian Bailey asked me to contribute a short essay for his new book, The Blogging Church: Sharing the Story of Your Church Through Blogs (neat idea for a book).

As I’m sure Brian realized at some point, a lot of the advice in the book (creating an online image, deciding who the blog’s for, and improving your blog over time) will also be of interest to small business and garden-variety bloggers. I enjoy Brian’s writing and think he has a sound grasp on what makes blogs work (or not). Good stuff, and red meat for anyone thinking of taking their church (or their business or their kittens) to the web.

Here’s an excerpt from what I sent him.  read more »

7 Comments
 
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