Aza’s Thoughts » Ubiquity In Depth

Take a few minutes this week to look at the Ubiquity plugin for Firefox. So far, I've spent just enough time with it to have my mind blown by the Quicksilver-like interface it wants to bring to web browsing.

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Jason Kottke (via Rex, via TechCrunch) points to a new feature on FriendFeed that allows users to "fake follow" people:

That means you can friend someone but you don't see their updates. That way, it appears that you're paying attention to them when you're really not. Just like everyone does all the time in real life to maintain their sanity.

As duplicitous and sad as "fake following" sounds -- and let's be honest: the whole idea's pathetic on a number of levels -- for a certain kind of user, I can see why there's a desire for this functionality. Especially on a site like FriendFeed, which has quickly become the platform of choice for the web's least interesting narcissists -- and the slow-witted woodland creatures who enjoy grooming their fur -- this is a major breakthrough in the makebelieve friendship space. Yes, primate culture may be primitive, but it is not without its evolving needs.

Thing is, "fake following" is also not so far off from a more wholesome feature that I've been begging for on social networks for years now:

Any application that lets you "friend," "follow," or otherwise observe another user should include a prominent (and silent) "PAUSE" button.

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Years ago when I started my first job out of college, my employer sent its new crop of computer consultants to South Bend, Indiana for a week-long training session. Typical stuff: we watched a hilariously inappropriate sexual harassment video, learned how to use the company’s timekeeping system (a thick client C++ program named, aptly, “Data Time Entry”), and generally got used to the idea of living out of a suitcase.

Late in the week, an entire day was devoted to a presentation by a FrankinCovey trainer who showed us how to use the fancy leather-bound, three-ring binder/planner/organizer that our company purchased for us, complete with a storage case for archiving calendar pages. She ran us through the whole Covey system. We watched a video of one of Stephen Covey’s motivational seminars-cum-religious revivals and made lists of our goals, hopes, and regrets. I raised my hand and told a story about how lousy I felt for saying something nasty to my mom before I left that week. “Call Mom to apologize” went onto my Weekly Compass, marked Priority A.

At one point, the trainer demonstrated a little pocket notebook that could be detached from the binder when you didn’t want to lug around the whole thing, “a satellite that always returns to the mothership,” she called it. We snickered while she pantomimed writing down someone’s phone number at a Bears game; she was crazier than the guy in suspenders from the day before who taught us about management with a modified version of Monopoly. Most of us were planning to buy Palm Pilots with our first paychecks anyway. But I didn’t realize then how prescient that moment was. Training class Matt would laugh Matt circa 2008 all the way down I-90 if he could see me now.

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My quote of the week comes from a comment by Eideteker in this Metafilter thread on multitasking:

Multitasking is the art of distracting yourself from two things you’d rather not be doing by doing them simultaneously.

And, for what it's worth, here's what I had to say about the myth of multitasking a few years back:

powered by ODEO

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Why a Footer in 43 Folders Feed Items?

We've added a footer to items that appear in the 43 Folders RSS feed. Here's why.

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Psychology Today: The Creative Personality

[via delicious.com/huxant, w/a reminder by Jack Shedd]

Some days, I can't decide how I feel about Mihaly Csikszentmihalyi (say: "chick SENT me high"). He's written some great stuff, but, sometimes, he mixes Big-Word academicspeak with anecdotal observation in a way that smells a little hokey to me.

So, although I'm trying not to audibly roll my eyes at a pop-psychology Top 10 list about creativity's "dialectical tension," I definitely am interested in one of his observations about the "paradox" of creative people.

Creative people combine playfulness and discipline, or responsibility and irresponsibility

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My friends at Six Apart recently asked me to make a list of blogs that I enjoy. I think they're planning to use it for their new Blogs.com project. Unfortunately, I'm late getting it to them (typical), but if it's still useful, I'll post it here in a day or four.

As I think about the blogs I've returned to over the years -- and the increasingly few new ones that really grab my attention -- I want to start with, ironically enough, a list. Here's what I think helps make for a good blog.

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Last night, I got home from a lovely one-day trip to do some speaking, and I was catching up on a couple emails before I went to bed. One of the messages was a thoughtful note from someone who works in the US Government (and whose name, job, and identifying elements I'm changing to protect his or her privacy).

"Sally," I'll call her, likes the 43 Folders stuff, but has legitimate concerns about how all this "attention management" stuff might send a wrong or hostile message to her colleagues. It's a great point.

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Earlier this summer, I was in the kitchen, trying to cook dinner. I had a pot on the stove and a fire going on the grill outside. I was fumbling with a bag of frozen peas when my three-year-old started shouting at me to fix one of his toys. “Hold on a second, son,” I said. “I can’t do two things at once.” He looked me, dead serious, and said, “But you have two hands, Daddy.”

Too Many Pots on the Stove

My life usually feels like this. I set out to do make something nice, and I end up with a scorched side dish, charred burgers, and crunchy peas. The output barely resembles that delicious-looking picture in Cooking Light, but hey, the toy trains are running on time!

My immediate solution has been to limit the inputs and not try to do so much at once. If I can’t cook a nice meal with a preschooler underfoot, then I won’t even try. Chicken nuggets and grilled cheese for everyone, and you’ll like it, thank you very much. While this approach to dinner fulfills various statutes regarding child neglect, it’s also not very satisfying. Apply this approach to work and it certainly creates more time to do Important Things, but it makes for soggy, microwaved output as well.

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Who Moved My Brain? Revaluing Time & Attention (slideshare.net)

Thanks to my pals, Dara and Shawn, I've been preparing for a return visit with the folks at GoDaddy to deliver a couple talks on Inbox Zero and Time and Attention.

As I've been going over my slides for the Time & Attention talk, I realized I hadn't shared how the material has evolved since it premiered at Macworld in January. Which is to say, "Kind of a lot." So, I've posted the updated deck.

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Overcoming Bias: Planning Fallacy

Via The Guardian, via Chairman Gruber, comes this post from the new-to-me blog, Overcoming Bias. It discusses the research behind a common cognitive bias known as The Planning Fallacy, which is a repeatable, documented error in thinking that apparently explains why we all tend to "underestimate task-completion times."

It's summed up nicely by Gödel, Escher, Bach author Douglas Hofstadter's Law regarding the time it takes to do anything:

It always takes longer than you expect, even when you take Hofstadter's Law into account.

Sounds familiar. From the Overcoming Bias post:

People tend to generate their predictions by thinking about the particular, unique features of the task at hand, and constructing a scenario for how they intend to complete the task - which is just what we usually think of as planning.

[...]

But experiment has shown that the more detailed subjects' visualization, the more optimistic (and less accurate) they become.

Cf: The Optimism Bias.

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Like thousands of people yesterday, I was annoyed and inconvenienced by Gmail's unexpected 2-hour dirtnap. But, wow. Apparently, it just irrevocably hijacked the whole day for some folks. And even sent a few into a Dark Afternoon of the Soul that most 19th-century Romantic poets would have found a bit histrionic.

Now, as a user, polemicist, and nemesis of Apple's MobileMe problems, I'm not here to criticize the frustration about a broken cloud service; I know that feeling all too well and have the dents in my wall to prove it. But, I do want to talk about some strategies you can choose to employ whenever a change in access to anything unexpectedly rearranges your day. Because things do break, and there's no reason you have to break with them.

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ideas are just a multiplier of execution - O'Reilly ONLamp Blog

Derek Sivers' short blog post from 2005 has been making the rounds lately -- it came to me via Chairman Gruber -- and I have to say, I can't stop thinking about it. I think this is really profound thinking around the fundamental misunderstanding many people have about the value of ideas.

In a nutshell, Derek says ideas are valuable only inasmuch as they can be multiplied by execution. So, if you remember your 3rd grade arithmetic, you can figure out the product of even the most fantastic idea when it's multiplied by zero execution.

I, too, frequently encounter this attitude of "Sign the NDA! Sign the NDA!" any time someone wants to tell me about their squirrelly idea for making a bajillion dollars on the internet, and I almost always end up saying the same six things to The Idea Men:

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Why Jargon Feeds on Lazy Minds - Scott Berkun

Scott Berkun, writing on how buzzwords cheapen language, dull meaning, and enfeeble our thinking:

If I could give every single business writer, guru or executive one thing to read every morning before work, it'd be this essay by George Orwell: Politics and the English Language.

Not only is this essay short, brilliant, thought-provoking and memorable, it calls bullshit on most of what passes today as speech and written language in management circles. And if you are too lazy to read the article, all you need to remember is this: never use a fancy word when a simple one will do. If your idea is good, no hype is necessary. Explain it clearly and people will get it, if there truly is something notable to get. If your idea is bad: keep working before you share it with others. And if you don't have time for that, you might as well be honest. Because when you throw jargon around, most of us know you're probably lying about something anyway.

Marry me, Scott. (And, yes: I, for one, will stop saying "game-changer" now. Tic noted.)

Orwell's excellent 1946 essay is freely available in numerous locations and in various formats across the web. I like this vanilla version.

[via delicious/charliepark]

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Hey, way off-topic favor to ask.

If you're getting errors when viewing 43 Folders in Internet Explorer, could you do me a favor?

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The other day, I was talking with someone who is trying to encourage a Getting Things Done-like work approach amongst the people on his team. We started talking about which parts of David Allen's GTD system appear to have the greatest long-term impact on the people who have adopted it and who ultimately stick with it for years.

When asked to distill everything down to its most powerful concepts, I came up with three, and here's how I'd summarize each:

1. Outcome-Based Thinking. Articulating in the most specific terms possible what a successful outcome looks like for any given use of your time. Or as I like to put it, "How will I know when I'm done with this?"
2. The Next Action. Knowing that you don't need to track everything you could conceivably do about a Project; you just need to know the next physical action that would get you closer to completion.
3. The Review. Accepting that the heart of the Trusted System that lets you move through a day with a high tolerance for ambiguity is the knowledge that eventually everything you're doing gets looked at once a week without fail.

While I think stuff like ubiquitous capture, the Natural Planning Model, the Two-Minute Rule, and many other bits are arguably as important, these are the three things that I feel have the biggest impact on how people's results change over time.

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Could an email recluse like Neal Stephenson just cowboy up by agreeing to a monthly chat session or the occasional visit to a fan forum? Sure, he could. Could a volunteer intern scan Neal’s email once a week for particularly wonderful notes? You bet. Could he even conceivably just drop all the blast shields, open a chat room, “livestream” from his desk, and then spend the rest of his life answering questions from people with nothing better to do? Maybe. Sure. But, probably not. He’s already told us as much, hasn’t he?

The point, from my perspective, is that Stephenson possesses the man-sized pant stones to declare precisely what the people who enjoy his work should expect from him. And, in so doing, he has drawn a clear line that some might find hard to love, but that is very easy to see, understand, and respect. No, he didn’t hire someone to answer his email, or get a kid to pretend to be him on Twitter, or install a Greasemonkey script that “autopokes” people on Facebook (I’ll leave you to guess which two of these I do).

Neal Stephenson essentially said, “Listen, gang, here’s what I’m going to make for you: novels.” And then, he went back to typing. To working. On work.

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Here's the latest stuff Merlin's been up to, here and abroad.

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At the late late party after party we were talking about how you know if you're a writer. I suggested that actually writing routinely was the tip off. Then someone had a better idea: that writers are those who feel guilty about not writing. A first-world problem, to be sure, but if you know any working writers, one of their most beloved hobby horses is that they just don't have time to write. Students, money, speaking engagements, lint, bacon, the Cubs, morning sex. So many things between them and great sentences.

Frank O'Hara didn't seem to have this problem. read more »

If you're a publisher, journalist, author, blogger, musician, artist, designer, cartoonist, or any other sort of person whose job it is to connect with people by communicating ideas, it's natural and wholesome for people who are interested in what you do (and many of whom are certainly makers-of-stuff in their own right) to develop a relationship with your work and to want a way to participate in it, add to it, and build upon it. It's equally great to reciprocate in a way that's collaborative, fun, and useful. God knows, it's anybody's dream to have people interested enough in what you do to find that they want to reach out to you. Talk about a first-world problem.

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Over the years, novelist Neal Stephenson (wiki), has had at least a couple different pages where he's explained why he's chosen to limit the access he provides via email, interviews, and phone calls. It appears to be something he's given a lot of thought to.

Via Jessamyn, here's an Archive.org mirror of an older version of his page where he explains his introversion and need to stay focused on his work, alongside FAQs that answer many of the questions he typically has to field. Read it all though. It's pretty good. Stephenson's bottom line?

I simply cannot respond to all incoming stimuli unless I retire from writing novels. And I don't wish to retire at this time.

And here's another well known piece, Stephenson's "Why I am a Bad Correspondent", in which he lays out more details about why he's chosen to create an expectation based on guarding his attention so slavishly:

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